Senior Payments Optimization Manager

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

We are looking for a highly motivated individual to join the Toast Payments team and play a key role in our continued growth and data-driven payments strategy. The Payments Optimization Senior Manager will be responsible for identifying and providing insights into payment processing optimization and driving improvement, both internally to Toast and for our restaurants. Toast processes billions of dollars annually; this role will drive high-impact decision-making through analysis, reporting, and strategic guidance. This role will have substantial leadership exposure and deep partnerships with Strategic Finance, Business Intelligence, Product, Strategic Alliances, Operations, and New Ventures. We are eager to meet driven candidates who crave impact, want to experience working in a hyper-growth environment, and are ecstatic to find needles in a big-data haystack that generate improvements for our customers and the Company. 

About this roll*:

• Keep a firm pulse on the acquiring industry and be the go-to expert on interchange and network programs 
• Oversee monitoring and drive insights into payment processing costs in near real-time in partnership with Product + Engineering, BI, Strategic Finance, Data Science, and Payments Operations teams 
• Defining core data sets and schemas, as well as visualizing and tracking key metrics
• Running impactful inferential analyses and data investigations to identify recurring patterns, root causes and propose actionable product solutions working on large and complex datasets
• Communicating analyses and data-backed recommendations to stakeholders
• Experience leveraging data insights into storytelling for business stakeholders.

Do you have the right ingredients*? (Requirements)

• Bachelor’s degree in Engineering (or) similar discipline
• 7+ years of relevant experience in Analytics
• Experience with complex data analysis using SQL, dash-boarding using Looker / Tableau (or) other visualization tools
• Sharp analytical skills and attention to detail-ability to dig into large amounts of data and distill actionable insights
• Ability to provide strong direction and leadership to your team and work cross-functionally across the organization 
• Strategic thinking skills with the ability to put complex ideas into clear frameworks
• Experience and strong interest in complex payment processing implementations

 

Special Sauce*:

• Master's Degree in Analytics is preferred but not required
• Experience with a statistical programming language (e.g. R, Python) is preferred but not required
• Payments experience managing transaction expense, approval rate or prior payment pricing analytics

 

*Bread puns are encouraged but not required

 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

 

#LI-REMOTE

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.Pay Range$128,000—$205,000 USD

 

We are Toasters

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

Bready* to make a change? Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with dis