Senior Network Engineer-Voice

Job Title: Senior Network Engineer-Voice

Location: Pascagoula,USA

Travel:25%

Job description:
We are seeking a Senior Network Voice Engineer to lead the design, deployment, and management of enterprise VOIP solutions. The ideal candidate will have deep expertise in Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and voice gateway configurations, ensuring optimal voice network performance, reliability, and scalability. 

Key Responsibilities:
This role requires hands-on experience with Cisco voice infrastructure, network security, and multi-site enterprise environments. Key Responsibilities 
• Manage and support Cisco Unified Communications Manager (CUCM) clusters across large-scale environments. 
• Maintain and optimize Cisco Unity Connection for voicemail services. 
• Configure and support Cisco 8300 Series routers, VG320 Analog Gateways, and UCS C-series & B-series servers.  

Required Skills:
• Monitor and enhance voice circuits (POTS, T1, ISDN PRI, DS3, and SIP Trunks). 
• Provide technical guidance and training to 2nd Level support teams. 
• Support Layer 2 & Layer 3 network environments within a campus LAN setting. Qualifications & Experience 
• 5+ years of experience in network voice engineering and VOIP solutions. 
• Expertise in Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Unified Border Elements (CUBE). 
• Strong proficiency in Cisco routers, switches, and analog voice gateways.
• Experience managing Cisco UCS C-series and B-series servers.
• Familiarity with VMware for virtualization support.

Desired Skills:
• Solid understanding of network security principles and Cisco firewalls. 
• Proven leadership, team management, and communication skills. Preferred Qualifications
• Experience managing multi-site enterprise networks. 
• Hands-on expertise with Cisco Unified Contact Center Express (UCCX) and call recording solutions. • Background in data and voice network administration.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: 

• Flexible work 
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays 
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups 
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions using strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 bill