Senior Manager, Field Market Access Operations Analytics (Remote)

If you are a current Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

The Senior Manager, Field Analytics and Operations (FAO), Market Access will develop and maintain analytical and reporting tools for Market Access customer-facing field teams such as Field Nurse Educators (FNE) and Access and Reimbursement Managers (ARM).  For products dispensed through specialty pharmacy, the FNE team provides nursing education and support for patients and HCPs; the ARM team delivers reimbursement and process understanding to HCPs and their support staff.  Both teams aim to drive confidence and satisfaction with Jazz therapies and support services.

To effectively support the FNE and ARM teams across Business Units (i.e., therapeutic areas), the Sr. Manager will engage colleagues in FAO, Business Operations and Analytics, and Information Services to align on best practices and leverage common platforms (e.g., CRM).  Some technical capabilities may require fit-for-purpose development to enable coordination between field teams, specialty pharmacy, and any other support channels (e.g. digital engagement).

The Sr. Manager will also be responsible for onboarding team members to analytical and reporting tools, and how they tie to individual, team, and business performance.  There will be occasions where troubleshooting of reports is necessary (e.g., investigate trend breaks); collaborating with colleagues to align on root cause and next steps will be required.

Essential Functions

• Develop and maintain analytical and reporting tools for Field Nurse Educator (FNE) and Access and Reimbursement Manager (ARM) teams in different Business Units (therapeutic areas)
• Partner with collegues across Business Operations and Analytics and Information Services to align on best practices and leverage common platforms (e.g., CRM)
• Enable coordination between field teams, specialty pharmacy, and any other support channels (e.g. digital engagement)
• Onboard team members to analytical and reporting tools, and explain how they tie to individual, team, and business performance
• As needed, facilitate and support root cause analysis by analyzing data to test hypotheses
• Engage team members at all levels (individual contributor to senior leadership) in formal presentations, informal discussions, and workshops

Required Knowledge, Skills, and Abilities

• Experience in market access, primarily for products dispensed through specialty pharmacy
• Knowledge and understanding of field reimbursement and field nursing functions, along with patient support programs and specialty pharmacy / HUB services
• Experience with CRM and data reporting/visualization tools (e.g., Veeva, PowerBI)
• Good communications skills (verbal and written) is a must
• Experience in biotech, biopharma or pharmaceutical required
• Minimum 5 yrs industry experience with Analytics experience highly preferred

Required/Preferred Education and Licenses

• Bachelor's degree required

Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.

FOR US BASED CANDIDATES ONLY
 

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