Senior Product Manager - Claims

Who we are  

Transcarent is the One Place for health and care. We cut through the complexity, making it easy for people to access high-quality, affordable care. With a personalized app tailored for each Member, an on-demand care team, and a connected ecosystem of high-quality, in-person care and virtual point solutions, Transcarent eliminates the guesswork to confidently guide Members to the right level of care. We take accountability for results – offering at-risk pricing models and transparent impact reporting to align incentives towards measurably better experience, better health, and lower costs. At Transcarent, you will be part of a world-class team, supported by top tier investors like 7wireVentures and General Catalyst, and founded by a mission-driven team committed to transforming the health and care experience for all. We closed on our Series C funding in January 2022, raising our total funding to $298 million and enabling us to respond to the demand for our offering.  

Transcarent is committed to growing and empowering a diverse and inclusive community within our company. We believe that a team with diverse lived experiences, working together will strengthen our organization, and our ability to deliver "not just better but different" experiences for our members.  

We are looking for teammates to join us in building our company, culture, and Member experience who:  

• Put people first, and make decisions with the Member’s best interests in mind 
• Are active learners, constantly looking to improve and grow 
• Are driven by our mission to measurably improve health and care each day 
• Bring the energy needed to transform health and care, and move and adapt rapidly 
• Are laser focused on delivering results for Members, and proactively problem solving to get there 

About this role 

Transcarent serves millions of members across a variety of care experiences including urgent care, primary care, behavioral health, surgery, and more. Our mission is to create a new, better, and different experience in healthcare requires that we are able to accurately generate and submit claims information to comply with revenue cycle obligations.  

 We're looking for someone to join our product development team who wants to build incredible products that help make high quality affordable care available to all. As our company expands, so does our need to have a scalable and efficient claims processing pipeline. That's where you come in – we're seeking a seasoned Senior Product Manager to spearhead this initiative, identify opportunities for improvement, and then drive the roadmap to make it happen. 

 

What you’ll do 
This is a high impact role within our Product team running one of our largest and most impactful areas of the business. In this role you will be responsible for: 

• Defining the vision and roadmap for our company-wide claims generation and submission capabilities 
• Collaborating with your counterparts in Engineering and Design to develop and execute a high-velocity roadmap that delivers meaningful outcomes for the entire business 
• Working with sales and commercial teams as our subject matter expert for all things claims 
• Triaging and escalate issues that may arise related to the claims product area 
• Partnering closely with our engineering, analytics, data science, and data engineering team members to develop a comprehensive solution for generating claims information that can be leveraged across the business 
• Foster a collaborative and fun working environment 

What we’re looking for 

• A minimum of 3 years of proven product management experience in the healthcare industry. 
• Comprehensive understanding of the health insurance space, especially as it relates to medical claims pricing, adjudication, and submission. 
• Experience working with engineers, designers, and stakeholders to deliver great products 
• Natural curiosity supplemented by analytical thinking and a proclivity for using data to answer questions quantitatively. 
• A strong bias for decision-making and action. You are adept at synthesizing inputs and like to move fast. 
• Ability to collaborate effectively with cross-functional teams, including engineers, designers, and clinicians to drive the successful development and delivery of virtual care products. You make others feel understood and not just heard. 
• Individuals with humble attitudes that love solving hard problems. 
• A willingness to have a little fun along the way. 

As a remote position, the salary range for this role is:$150,000—$170,000 USD

Total Rewards 

Individual compensation packages are based on a few different factors unique