Specialty Services Technician - Fargo

Join our Premier Property Management Team.
Creating a better living.


The Specialty Services Technician - Appliances plays a vital role in ensuring resident satisfaction by providing prompt, reliable and safe service. The Specialty Services Technician - Appliances is responsible for identifying appliance issues, completing service requests, and performing repairs according to company standards and safety protocols. By delivering exceptional customer service, the technician helps create a positive experience, contributing directly to resident retention and satisfaction, while consistently demonstrating our Goldmark values.
We believe everyone at Goldmark is a leader! This role is essential in bringing our vision of creating better living for our customers and communities to life. By focusing on high-quality service, the Specialty Services Technician - Appliances will take pride in serving residents, client-owners, and fellow team members with care and professionalism, fostering the Goldmark standard of making residents feel truly at home.
Starting pay $26 per hour (and more based on experience)!
• Tools provided; valued over $1,100.
• Company Cell Phone, Uniform, and Vehicle Allowance
• Live and work with Goldmark and receive up to a 20% rent discount.
Job Duties Include:
• Complete assigned service requests related to repairs and upkeep of appliances, including but not limited to ovens, stoves, dishwashers, washers, dryers, refrigerators.
o Recommend replacement or repair, as necessary.
o Ensure that all work completed is professional and clean after leaving our residents homes.
• Build and maintain long-term relationships with residents by addressing and responding to requests, questions, and concerns, making referrals to manager or site/property team members as appropriate.
• Prepare open apartments for rental within 24 to 72 hours. This may include coordinating 2024 the work of other staff or vendors.
• Participate in ongoing training to build and maintain knowledge and skills to excel in their role as a Specialty Services Technician- Appliances.
• Provide input to manager or Property Manager on property improvements for budget consideration.
• Maintain an organized working inventory of routine parts and supplies.
Experience and Education:
• Required:
• High School Diploma or GED.
• Proficiency in advanced appliance repair skills. Building, home, and appliance maintenance experience.
• Ability to operate common office equipment, basic computer skills, and mobile devices.
• Must have vehicle, valid driver’s license, acceptable driving record and meet company insurability requirements.
• Proficiency of the English language in reading, writing and verbal communication.
• Business needs and/or state, local and federal laws may dictate required certifications and licensure for a region or specific location.
• Preferred:
• Good interpersonal and communication skills with the ability to relate to a diverse group of people.
• A well-organized and self-directed individual who is a team player.
• The ability to train and mentor others in various locations.
Benefits:
• Your PTO grows with you—the longer you’re here, the more time you earn. Celebrate your commitment with extra paid days every work anniversary.
• Up to 120 hours each year, plus 11 paid holidays.
• Choose your payday! Hourly team members have access to on-demand pay
• Recharge with 4 “YOU” Days (32 hours) and give back with 16 paid volunteer hours each year.
• Celebrate milestones with years-of-service recognition.
• Leadership development programs support your professional growth and career advancement.
• Choose from 3 medical plans, 2 dental plans, and vision coverage options.
• Receive an annual company HSA contribution to help with out-of-pocket costs.
• Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
• Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
• Income-replacement benefits for qualifying life events.


Goldmark Property Management is an Equal Opportunity Employer (EEO) dedicated to building an inclusive and diverse workforce. Employment is contingent upon successful completion of a background check.