Jobs and Careers

Branch Supervisor/Assistant Branch Manager (Roseville)

SAFE Credit Union

United Statesfull_timeVerifiedPosted 13 Jan 2026

About the role

Branch Supervisor - Hourly Rate Range: $28.94 - $36.18

Assistant Branch Manager - Hourly Rate Range: $32.98 - $41.23

Exact compensation may vary based on skill, experience and location.

Why SAFE?SAFE offers so much more than just full medical, vision, dental, 401k matching, HSA, and FSA! Learn more about how we support our workforce!

Professional Development Opportunities: Offering training programs, workshops, and mentorship.
Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.
Flexible Work Arrangements: Providing options for remote work and flexible scheduling.
Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.
Career Growth: Clear paths for career advancement and internal promotions.
Work-Life Balance: Encouraging a healthy balance between professional and personal life.
Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.
Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.
Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.
Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.
Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.

Branch Supervisor:

POSITION PURPOSEResponsible for providing internal and external clients with quality service. Actively performs as a leadership team member in developing the branch staff’s capacity for meeting sales and service objectives, standards, and goals. Provides members with appropriate Credit Union products and services. Ensures that staff members provide continuous quality service to all Credit Union members. Supports and assures compliance with Credit Union policies and procedures. Directly supervises branch employees, carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. ESSENTIAL FUNCTIONS AND BASIC DUTIES

Develop and maintain positive member and staff relationships.
Ensure that staff members are providing consultative member service.

Conduct member profiling methodology to determine member needs. Confer with members on various products and services to meet their needs. Explain benefits and features.
Open accounts, accept loan applications, and conduct loan closings.
Act as a bridge between members and departments to promote and enhance new and existing relationships.
Resolve errors and member complaints.

Initiate sales-and-service activities.

Assist in achievement of branch sales and service goals, both from personal actions and encouragement of staff. Refer members to other areas of the Credit Union for assistance.
Convert sales strategies provided by leadership into tactical, implemented daily actions; assist in the development and implementation of sales-and-service programs and campaigns.
Develop and maintain a proactive book of business to create ongoing and new sales opportunities, and to increase member relationships.
Track and assess results of subordinates.

Perform operational duties.

Responsible for the balancing functions of the branch and the Service Representatives.
Maintain files.
Complete regulatory reports.
Conduct staff meetings on operational and regulatory matters.
Perform branch audit functions, ensuring branch security procedures are carried out.
Monitor and perform overrides and check approvals for team.
Manage the branch’s cash and negotiable items, within approved limits.