Senior Product Designer - Toast Retail

About Toast

Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. We build experiences that help make operating and growing a restaurant and delighting guests easier and scalable. It’s why tens of thousands of restaurant locations love Toast.

On Toast's newest line of business, we are expanding Toast’s platform to work in retail locations.  We work with some of the most innovative concepts around, mixing food and retail. Think wine bars and markets, pizzeria + liquor stores, and boardgame cafés! We are led by two startup founders and thrive on rapid build-measure-learn feedback loops and listening to the customer at all stages of the product process.  We are looking for a motivated engineer to help build this product from the ground up.

About The Roll*
We are looking for a talented Senior Product Designer with a strong portfolio and keen eye for UI design to help drive the evolution of the Toast supplier, purchasing, inventory, and product catalog experience. Toast Retail is a product that serves the unique needs of our hybrid customers (foodservice + retail) as well as convenience stores, bottle shops, grocery stores, and beyond. As a Senior Product Designer for Toast, you’ll collaborate with cross-functional partners and work closely with other designers, product managers and engineers to create a next-generation Toast Product Catalog experience that is simple, clear, and delightful to use. We’re a passionate team driving the consistency and integrity of the current, and strategy + vision of the next generation product experience at Toast. We operate both as a well established platform team, and as a startup with high ambitions and a focus on experimentation, testing, and iteration.

This is a 100% remote, product design opportunity. A plus, if you live near Boston.

The right ingredients* (Requirements)

• 3-5 years experience with demonstrated ability to lead the solution of a product area, craft compelling visual experiences  and connect that to a broader product vision
• Experience leveraging AI tools to aid in product design process
• Ability to differentiate between AI hype and when it actually makes sense to integrate into a product
• A solid understanding of UX principles and best practices for both web and native mobile applications
• A good grasp of platform-specific UX and UI patterns
• Ability to work through undefined projects, gather what's necessary and begin preliminary work
• Good communication skills + proactive mindset for sharing work early and often
• Proficient in Figma, Sketch, other design tool (preferably Figma)
• Ability to work proficiently in the design software, keep a clean file and deliver final UI designs in a pixel-perfect manner for handoff to a developer or handoff to an AI prototyping tool
• Take feedback constructively and be able to pivot quickly if necessary
• Understand and empathize with users and design digital experiences that delight and make the user feel accomplished for what usually are stressful or monotonous workflows
• Familiar with corporate design systems, how to use them appropriately and ability to push beyond when necessary
• Willingness to engage with customers, gather feedback and generate ideas to advance product features

Special Sauce* (Nonessential Skills/Nice to Haves)

• Design system experience (creation and maintenance)
• Figma prototyping and Figma Make skills
• Animation skills (Adobe After Effects + LottieFiles)
• Ability to read HTML/CSS code
• Prior startup or zero-to-one  experience

About You

You are a dynamic team player with proven impact in previous roles who is ready and willing to take on new challenges! You’re excited to join the remotely distributed Toast Retail team which consists of 40 highly motivated and experienced engineers, product leads and designers. You embody the tenets that drive Toast’s Design practice: 

1. You have a founder’s mentality: and exhibit ownership of outcomes over outputs. You own the quality and outcomes associated with your work, as well as additional areas your work touches.
2. You lift others up: and recognize you don’t have to be a manager to engage and exhibit true leadership. You offer help and guidance across all different collaborators you work with.
3. You drive action through influence