Sommelier - Sartiano's Italian Steakhouse (Full Time & Steady Extra)

Job Description

The Sommelier is responsible for performing beverage service while assisting the rest of the service and management team in the dining room. This includes leading the service team in beverage recommendations, sales and execution of proper wine and beverage service. The sommelier will also participate in wine list maintenance, beverage inventory, beverage receiving/stocking, maintaining the proper wine inventory levels, and staff training. We value the role of the Sommelier as one of the most beneficial positions in our dining room. We recognize that our wine program is a crucial facet of our operations: as an integral component of our cuisine and as an enhancement to our guests’ experience, as a vital component to our revenue, and as a statement of who we are.

Key Responsibilities

Daily Operations

• Greet guests in a positive, friendly manner with eye contact and intention
• Communicates the needs of guests to co-workers, kitchen, and management.
• Actively participate and contribute to pre-shift meetings
• Has complete knowledge of all food menu items, specifications, and allergies
• Displays a mastery in understanding and exceptional communication of the wine list, beer list, and cocktail offerings
• Forms, grows, and maintains relationships with guests for repeat business
• Consistently follow sequence of service utilizing all proper procedures standardized by the room management.
• Participate in a regular inventory for all beverages and supplies.
• Update inventory locations and bin labels whenever wines are moved.
• Eliminate waste by monitoring employees on pour levels and proper storage
• Set-up and train employees on wine, beverage service, and knowledge.
• Periodically lead and host wine and beverage related classes.
• Enforce proper beverage service standards of all employees during service.
• Maintain clean, error-free wine lists by constantly updating and reprinting.
• Check in warehouse and direct beverage orders.
• Input all invoices from warehouse and direct beverage orders on the day the wine is received.
• Compare warehouse invoice against previous night’s sales to ensure all proper beverage was ordered and correct any errors.
• Return/Exchange any beverage where a warehouse or direct beverage order error has occurred.
• Stock wine prior to and after service.
• Set-up and break-down all by-the-glass and wine pairing areas.
• Prior to service, organize all event wines that are expected to be served during the service period.
• Assist with placing beverage orders at the end of service or by a specified time during service.
• Work closely with the Beverage Manager to ensure the organization and maintenance of wine service spaces.
• Assist with programming and format bin numbers and wine information into the POS systems accurately
• Required to attend regular group meetings
• Assists with moving chairs and tables as needed based on the floor plan
• Responsible for performing table maintenance by checking on the guest throughout service.
• Completing opening and closing side work.
• Maintaining health code standards.
• Maintain table cleanliness utilizing a silent service approach.
• Bid farewell to guests, using guest’s name when known, and encourage them to return.
• Maintain a level of professionalism.
• Anticipate the guests’ needs and responding appropriately with a sense of urgency.
• Work as a team, assisting all guests’ and employees’ needs and inquiries.
• Perform all other job-related duties as requested.
• Be familiar with all Hotel services/ features and local attractions/ activities to respond to guest inquiries accurately.
• Maintain working knowledge of designated glassware and garnishes for each drink.
• Complete opening, closing, and ongoing side duties, not limited to fold/stack napkins, polish glassware, stock glassware, restock supply cabinets and service stations, clean and inspect cleanliness and condition of assigned station and service areas; rectify any deficiencies.

Guest Services

• Ensure guest has same elevated experience in lounge as in dining room
• Adapt to different guests as lounge will be for guests dining as well as those coming to enjoy the atmosphere for cocktails

Company and Department Responsibilities

• A highly motivated and energetic personality.
• Work varied shifts, including weekends and holidays.
• Candidates must be able to communicate in English fluently and in a professional manner, in written and oral form.
• Requires the ability to work efficiently and within a team environment.
• Applicants must be 18 years of age or above.
• Must be able to obtain and maintain any licensing or active work car