Manager, Database Administration

The Manager, Database Administration is responsible for all aspects of database administration globally at WEX.

About the Team & Role

• Builds and maintains a mature ITIL based approach to database administration

• Develops, implements, and maintains policies, procedures, protocols, and associated IT governance and security compliance activities

• Plans IT projects, project budgets, and resource needs. Negotiates with vendors, outsourcers, and contractors to secure technology products and services

• Protects IT assets through disaster recovery, backup procedures, information security protocols, and change control

• Designs and implements cloud server infrastructure, database PaaS solutions, and IaC pipelines

• Assesses, approves, and administers all equipment, virtual hardware, and enterprise software upgrades

• Practices in database system asset management, including maintenance of database component inventory, life cycle management, and documentation

• Performs cost-benefit and return-on-investment analyses for proposed systems and finops analysis for existing systems

• Manages and ensures optimal operation and capacity of all database systems (i.e., virtual servers, storage, software, etc.)

• Manages technical change control to ensure that all IT changes are implemented in adherence with change control policies, and the appropriate levels of communication are taken when implementing change

• Ensures policies are well-documented and communicated for and to departmental personnel

• Manages, retains, provides feedback and training, and administers performance reviews and career opportunities to DBA staff as needed

• Ensures systems are regularly patched and maintained to enhance data security, network access, and backup systems

• Participates in the selection and staffing process by positively promoting the company and position through the interview process, objectively assessing candidates, and selecting the most qualified candidate

• Ensures data security, system access, and backup systems are secure

• Manages on-call team schedules and ensures proper 24 x 7 coverage.  Is available for escalations as needed for critical incidents during on-call hours

How you’ll make an impact

• Skill to manage and maintain PostGreSQL, Oracle, MySQL databases on IaaS and PaaS in AWS and Azure cloud providers

• Skill to communicate professionally, both oral and written

• Planning skills include identifying and organizing action steps to achieve a task

• Skill to define a problem and identify root causes resulting in solutions

• Skill at self-motivation and completing tasks promptly

• Skill at making oral presentations that are clear, concise, and easy to understand

• Skill in managing and leading others

• Ability to organize, prioritize, and respond to multiple projects and deadlines

• Ability to identify, implement, and document new procedures or when existing ones are obsolete

• Ability to work with interruptions as problems needing immediate attention arise

• Ability to work well with security professionals on best practices and methodologies for securing company assets

• Knowledge of standard operating procedures, establishing service level agreements

• Works proficiently within ITIL requirements for incident resolution, change requests, and problem management

• Ability to manage a mix of individual contributor levels from junior up through principal DBAs

Experience you’ll bring

• A minimum of 5+ years experience in administration of PostGreSQL, experience in administration of Oracle and MySQL desired but not essential

• Requires strong technical expertise with PostGreSQL database administration

• A minimum of 3 years experience managing Aurora RDS databases in AWS, experience with Azure desired but not required

• A minimum of three years experience in managing or leading DBAs

• Experience with and knowledge of terraform, automation scripting languages including bash and python

• Experie