IVF Coordinator ( Medical Assistant)- Atlanta

About Kindbody

Kindbody is the leading fertility clinic network and global family-building benefits provider for employers, offering the full spectrum of reproductive care from preconception to postpartum through menopause. Kindbody is the trusted fertility benefits provider for 132 leading employers, covering almost 2.9 million lives. As the fertility benefits provider, technology platform, and direct provider of care, Kindbody delivers a seamless, integrated experience with superior health outcomes at lower cost, making fertility care more affordable and accessible for all. Kindbody has raised $315 million in debt and equity funding from leading investors, including Perceptive Advisors, JP Morgan Chase’s Morgan Health, GV (formerly Google Ventures), RRE Ventures, Claritas Health Ventures, Rock Springs Capital, Distributed Ventures, Whatif Ventures and TQ Ventures. Visit www.kindbody.com. and follow us on Instagram, X, and Linkedin.

Kindbody’s clinically managed program covers the full spectrum of reproductive health, including both female and male fertility, which encompasses fertility assessments and education, fertility preservation, genetic testing, in vitro fertilization (IVF), donor and surrogacy services, and adoption, as well as a full continuum of reproductive care including physical, mental, and emotional support.

About the Role

As an experienced Clinical Coordinator, you will be working in a fast-paced, rapidly growing environment where you will be relied on for your expertise, professionalism, and collaboration. This role is a full time position and is based out of our Atlanta Clinic.

Responsibilities

• New patient evaluation and management (reviewing records, performing NP assessments, vitals, etc.)
• Ongoing patient management (communication with pts, assisting with exams and treatment procedures, etc.)
• Data entry management and computer work (utilize EMR, scheduling system, etc.)
• Phlebotomy lab activities (order tests, performing venipuncture/phlebotomy, etc.)
• Maintenance of clinical areas (keeping exam rooms clean, sterilizing, supply inventory, etc.)
• Insurance and financial management (completing insurance procedures, collaborate with financial coordinators, etc.)
• Coordinate with intended parents using third-party services.
• Complete patient education and preparation, including pre-operative testing. Provide frequent and effective communication with all patients about their treatment instructions, medications and upcoming steps.
• Prepare patients for treatment, including confirming testing and consent requirements are complete for all patients scheduled for treatment
• Place orders for prescribed medications and maintaining constant communication with patients about initial and ongoing supply
• Ensure patient comprehension of the use, instructions, precautions, side effects and risks relating to required treatment medications
• Perform nursing triage services and health advice for patients over the phone.
• Assist nursing staff (delivering patient results, treatment cycle coordination, patient recovery after surgery, etc.)
• Coordinate surgery scheduling with physician, staff, and surgical facility
• Maintain accurate and thorough medical records utilizing EMR to access necessary clinical information, process lab orders, and to document patient care activities, outcomes, and test results
• Establish a compassionate environment by providing emotional and psychological support to patients and patients’ families
• Additional duties as requested

Who You Are

• Be a graduate of an accredited phlebotomy or medical assistant program
• Certification as a medical assistant is preferred
• Two years of experience in a medical office setting strongly preferred
• Must have great communication skills and be a people-oriented person
• Exceptionally well organized and be able to multitask
• Be able to comfort and care for patients
• Proficient at keeping patients records
• Current CPR/BLS certification 

Perks and Benefits

Kindbody values our employees and wants to do everything to ensure that our employees are happy and professionally fulfilled, but also that they have the opportunity to be healthy.  We are committed to providing a number of affordable and valuable health and wellness benefits to our full-time employees, such as paid vacation and sick time; paid time off to vote; medical, dental and vision insurance; FSA + HSA options; Company-paid life insurance; Short Term + Long Term Disabilit