Assistant Director of Retail (SoFi Stadium)

LEGENDS & ASM GLOBAL  

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.  

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.  

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.  

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! 

THE ROLE

The Assistant Director of Retail is responsible for leading the operations for all Legends Global Merchandise at SoFi Stadium working closely with all operational departments/management.

ESSENTIAL FUNCTIONS

• Manage/oversight of the retail operation at SoFi Stadium.
• Supervise and manage team of productive merchandise staff members.
• Maintain purchasing budget.
• Communicate inbound shortages, damages, overages are managed in a timely and accurate manner, excellent communication skills to vendors.
• Maintain monthly invoices to ensure we are in good standing with vendors.
• Drive continuous improvement by coaching team members to ensure standards of excellence.
• Manage and build game/event day schedules, oversight with hours and any potential over time.
• Experience in purchasing of softline/hardline goods on a high level, driving costs and setting retails.
• Manage inventory splits and product to ensure stores/kiosks are stocked.
• Detailed organization in regards to inventory management experience.
• Create Standard Operating Procedures.
• Coordinate/plan monthly inventory counts/process of stores and kiosks.
• Strong communication role with the merchandise management staff, coordinate weekly operational meetings.
• Drive continuous improvement to ensure customer experience is excellent.
• Communication role with management in regards to concentrated areas of operation.
• Perform other functions and activities as directed by the General Manager of Merchandise.

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Manage/oversight of the retail operation at SoFi Stadium.
• Supervise and manage team of productive merchandise staff members.
• Maintain purchasing budget.
• Communicate inbound shortages, damages, overages are managed in a timely and accurate manner, excellent communication skills to vendors.
• Maintain monthly invoices to ensure we are in good standing with vendors.
• Drive continuous improvement by coaching team members to ensure standards of excellence.
• Manage and build game/event day schedules, oversight with hours and any potential over time.
• Experience in purchasing of softline/hardline goods on a high level, driving costs and setting retails.
• Manage inventory splits and product to ensure stores/kiosks are stocked.
• Detailed organization in regards to inventory management experience.
• Create Standard Operating Procedures.
• Coordinate/plan monthly inventory counts/process of stores and kiosks.
• Strong communication role with the merchandise management staff, coordinate weekly operational meetings.
• Drive continuous improvement to ensure customer experience is excellent.
• Communication role with management in regards to concentrated areas of operation.
• Perform other functions and activities as directed by the General Manager of Merchandise.

COMPENSATION

Competitive salary range of $85,000 - $92,000 plus bonus potential commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site - SoFi Stadium

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be m