UK Property Management Admin Assistant (WFH)

About Penbrothers

Penbrothers is a leading HR and remote talent management partner, at the forefront of innovation in the Philippines. We're a fast-growing company that connects talented Filipinos with global opportunities at high-growth startups and dynamic companies, allowing them to thrive from the comfort of their homes.

About the Client

Our client specializes in the following throughout London:

• Sale and purchase of properties, including off-market properties

• Long and short term letting of properties

• Property management, including vacant property management

• Block management and guaranteed rent services.

About the Role

We are looking for an efficient, organised, and self-motivated UK Property Management Admin Assistant with a positive outlook, ready to bring their expertise to an enthusiastic start-up environment. They will need to have a sound and logical approach, decision-making skills, and strong ability to communicate.

What you’ll do

• Ensure the efficient day-to-day running of the company and its management systems, including projects to improve ways of working and organization.

• General administrative duties, such as answering calls and emails, monitoring the calendar, and updating the database.

• Ensure that management of properties are executed in a cost effective and timely fashion.

• Sourcing of quotations and coordinating of contractors for both the property management and block management side of the business.

• Financial reconciliations and invoicing.

• Support with initiatives and marketing; manage social media presence.

• Assist the managers with daily tasks, errands, and plans.

• Offer top-notch customer service.

• Research as required. 

Requirements

What You Bring

• At least 3-4 years of experience as an Administrative Assistant in UK estate agencies.

• Conscientious, proactive, self-motivated, and with a strong work ethic.

• Good at fast-paced thinking, multi-tasking, and logical reasoning.

• Ability to focus on goal-directed activities executed within deadlines.

• Capable of working individually or as a team member.

• Strong verbal and written communication skills.

• Enthusiastic, dependable, punctual, and trustworthy.

• Excellent English language ability both spoken and written.

• A proficient Microsoft office user (High level of Microsoft Excel ability desirable)

• Previous experience working in an administrative capacity (desirable, but not essential criteria)

• Previous experience working in an estate agency-based role (desirable, but not essential criteria)