Business & Systems Analyst

No Relocation Assistance Offered
Job Number #174812 - Piscataway, New Jersey, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
 

Role Summary

 

We are seeking a strategic and user-focused PLM Business & Systems Analyst to serve as the critical bridge between our product development teams (R&D, Quality, Supply Chain) and our technical IT developers. In this role, you will leverage your knowledge of PLM configurations to propose system-based solutions to complex business problems. You will be responsible for translating intricate business needs into clear IT deliverables, mapping cross-system workflows, and driving user adoption. The ideal candidate is an analytical problem-solver who can navigate risk-averse environments and advocate for a "data-first" culture, ensuring our product data is structured for future analytics and seamless enterprise integration.

 

Responsibilities

 

• Business Analysis & Workflow Optimization: Partner with stakeholders to translate complex needs into Business Requirement Documents (BRDs) and Functional Requirement Documents (FRDs). Map cross-system processes spanning PLM and SAP , and integrate global compliance regulations into workflows. Conduct system testing and communicate system changes as tangible end-user benefits.

• Data Governance & Lifecycle Management: Enforce master data management (MDM) rules , define ETL data mapping requirements , and translate end-of-life and archiving requirements into actionable system rules. Partner with Data Stewards to prioritize data cleansing efforts.

• Cross-Functional Communication & Change Management: Act as the "bilingual" bridge between IT and business teams. Drive user adoption by updating Standard Operating Procedures (SOPs) , and advocate for a "data-first" culture to prepare for future AI utilization.

• Project Management & Execution: Manage project plans for system enhancements, facilitate cross-functional meetings , and consistently deliver high-quality system enhancements, test scripts, and process maps on schedule.

 

Required Qualifications

 

• Bachelor’s degree in Business Administration, Information Systems, Engineering, Science, or a related field.

• 4+ years of experience acting as a Business Analyst, Systems Analyst, or Process Owner for enterprise PLM, ERP, or R&D systems (e.g., LIMS,  Dassault, Siemens, Centric, SAP PLM, Veeva).

• Experience writing comprehensive BRDs, FRDs, and user stories.

• Familiarity with data governance principles or  ETL mapping, and system validation processes (e.g., 21 CFR Part 11).

 

Preferred Qualifications

 

• Master’s degree in Business Administration, Information Systems, Engineering, Science, or a related field.

• Experience in gathering requirements, system implementation, and end-to-end software testing.

• Understanding of the Product Development lifecycle and how product data feeds into downstream supply chain systems (e.g., understanding SAP terms like ROH, HALB, WIP, SKU).

• Familiarity with data governance principles, ETL mapping, and system validation processes (e.g., 21 CFR Part 11).

• Capable of developing efficient, scalable solutions to complex historical process issues.

• Exceptional communication skills with the ability to mediate between highly technical and non-technical groups. 

• Strong relationship-building skills, capable of driving change and enforcing data rules diplomatically without direct authority.
   

 

Compensation and Benefits
Salary Range $96,800.00 - $121,000.00 USD

Pay is determined based on experience, quali