Senior Manager, Technical Sales Operations

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

Yahoo serves as a trusted guide for hundreds of millions of people globally, helping them achieve their goals online through our portfolio of iconic products. For advertisers, Yahoo Advertising offers omnichannel solutions and powerful data to engage with our brands and deliver results.

The Revenue Operations team sits within Consumer Monetization and is a critical part of delivering predictable revenue at scale to Yahoo’s owned and operated properties.

The Technical Sales Operations Sr Mgr will be responsible for leading a team to oversee the technical and operational aspects of enabling direct premium sales across display and video advertising. This includes teaming with publisher and central Packaging and Sales teams to meet and exceed goals. This person will optimize monetization through packaging strategy, campaign pre-sale, forecasting and technical solutions for direct sales.

In this role you will: 

• Be responsible for inventory packaging, forecasting, and process to create and maintain ad packages in partnership with brand owners, yield, and sales teams. 

• Oversee the accurate delivery of direct sold campaigns.

• Be responsible for ensuring campaign types, targeting options, and booking processes are in place to achieve optimal monetization.

• Maintain internal cadence in support of publisher changes, including driving reporting/process improvement, cross team communication around changes and ensuring action is taken on identified issues.

• Possess a deep understanding of our publisher inventory and internal ad platform capabilities. Allowing you to support publisher and sales requests for new and existing capabilities from an area of expertise.

• Act as an operations administrator to ensure order management systems are appropriately aligned to sales strategies.

• Drive process improvements through input on system functionality and cross functional processes that impact the delivery of advertising. 

• Execute sales strategy across all platforms and formats.

• Provide guidance on troubleshooting/conflict resolution to internal partners.

• Manage a team of individual contributors in support of goals set by or owned by you.

What we're looking for:

• 5-7 years of ad operations, business analyst or relevant industry experience

• Experience leading teams in the digital advertising space.

• Experience with Google Ad Manager, header bidding, direct and programmatic advertising.

• Ability to proactively anticipate customer’s business needs.

• Ability to collaborate across boundaries to accomplish work and drive business forward.

• Strong customer focus – promoting customer satisfaction, resolution and loyalty.

• Must have a strong understanding of the digital marketplace and understanding of the competitive landscape in which we operate.

You will love this job if you:

• Love problem-solving and technical challenges

• Enjoy working with both Technology and Business teams to solve issues

• Enjoy using data (lots of it) to solve problems, find patterns and tell stories

The material job duties and responsibilities of this role include those listed above as well as adhering to Yahoo policies; exercising sound judgment; working effectively, safely and inclusively with others; exhibiting trustworthiness and meeting expectations; and safeguarding business operations and brand integrity.

Yahoo is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. Yahoo will consider fo