Senior Account Coordinator

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. Our borderless approach allows us to assemble the best talent around each brief, tapping into the expertise of the 9,000+ people in dentsu international’s global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

Dentsu Creative is a collective of agencies at the forefront of culture and innovation. Formed in January of 2021, we are one of the most globally awarded teams across the Dentsu network. Composed of dentsuMB, 360i, and Isobar, amongst other notable agencies, we work with clients to provide solutions that meet people at every single point of their brand journey and are committed to upholding a culture of diversity, equity, and inclusivity.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all.

Job Description

The Senior Account Coordinator aids Director with all aspects of the account and account management. Learn and operate Merkle processes and take administrative burden off more senior account team members allowing them to focus on supervising client deliverables. Will support all levels of the account team, clients, and vendors. Should be well organized, flexible, possess strong project coordination abilities, have great attention to details, proactive, and an eagerness to learn and grow.

Senior Coordinators are responsible for tracking jobs, meeting coordination and scheduling, routing work activity through internal and external channels in partnership with account managers, nurturing client relationships, and supporting account management needs. They also support the project management cycle by keeping and distributing status reports, organizing and participating in client deliverables, internal ownership of small client projects, assisting in budget reporting, and supporting team members under the direction of account managers. Senior Coordinators play a key supporting role in supporting both the internal Merkle team as well as with clients for tactical delivery/or project status. By ensuring marketing and support activities are executed in a timely and efficient manner, Senior Account Coordinators directly impact the success of our clients as well as Merkle.

• Assist the account team on all aspects of the account to assure flawless execution of deliverables.
• Eagerly contribute to projects wherever needed.
• Demonstrate consistent attention to detail.­
• Apply learnings to new tasks independently.
• Demonstrate growing understanding and implementation of internal processes.
• Help implement client email marketing campaigns, as well as additional channels
• Attend internal and client-facing status meetings and update status reports
• Provide administrative support to the account management team, including development and organization of meeting materials
• Purchase order and invoice processing, as well as internal budget reporting
• Demonstrate an eagerness to learn and being proactive
• Proof/Audit email creative materials and project deliverables

Qualifications

• Bachelor's degree, or equivalent experience
• 2+ years of experience, preferably in an agency setting
• Experience in Microsoft Office
• Strong communication skills with all partners
• Strong proofreading skills
• Email marketing experience preferred
• A strategic mindset, with a desire to learn and grow
• Ability to multi-task and thrive in a fast-paced environment
• Proactive mindset and able to be successful in a team environment
• Experience in Platforms, preferably in Salesforce Marketing Cloud

Additional Information

Perks:

• Great compensation package
• Comprehensive healthcare plans
• 401(k) with employer match
• Flexible time-off
• 16 weeks paid parental leave

The anticipated salary range for this position is  $51,000.00 to $83,375.00.  Salary is based on a wide range of factors that include relevant experience, knowle