Program Director (Remote)

Overview

GovCIO is currently hiring for a Technical Healthcare Subject Matter Expert (SME) to join our Health PMO team. The candidate should have extensive experience with a civil agency, preferably Veterans Affairs. The environment is dynamic, and client needs are often evolving. As such, thought leadership, problem solving, rapid learning, and carrying out the innovative mindset needed to lead our clients through conceptualization, strategic planning, and execution is important. Additionally, flexibility and forward-thinking views are important for success. This position will be located within the United States and will be a fully remote position with core hours of operation from Monday to Friday 8 AM to 5 PM ET.

Responsibilities

This is an outstanding opportunity to demonstrate your service-focused delivery and operations acumen, work alongside GovCIO senior leadership and experts harnessing the latest technologies and develop lasting solutions that improve services for the Veterans and their beneficiaries. In this role you will work collaboratively with the VA account senior leadership and delivery team members, subject matter experts, clients, vendors, and teaming partners. Ideal candidates will have a strong track record of serving as ambassadors for service or product offerings, specifically with engagement with C-level individuals

Directs all phases of programs from inception through completion. Responsible for the cost, schedule and technical performance of company programs or subsystems of major programs. Participates in the negotiation of contract and contract changes. Coordinates the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with customer to discuss cost, schedule, and technical performance. Develops new business or expands the product line with the customer. Establishes milestones and monitors adherence to master plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. Directs the work of employees assigned to the program from technical, manufacturing and administrative areas.

• Manages one or more programs of size and complexity, may manage an operating/field office, and supervises professional and technical personnel performing in their customary disciplines.
• Maintains aggressive efforts to achieve objectives.
• Prepares manpower staffing plans, including skill and labor mix, to support contract operations. May be responsible for recruiting, interviewing, and hiring staff.
• Monitors contract, subcontract, and funding; prepares forecasts of program financial performance.
• Acquires follow-on business associated with areas of responsibility and supports new business development by leading major proposals personally, or through subordinate program/project managers.

Qualifications

Required Skills and Experience

• Master's Degree in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Journalism, Marketing, Communications, Operations Research, or related fields along with 15 years of experience. An additional 15 to 20 years of experience may be substituted for educational requirement.
• Demonstrated SME expertise in VistA applications as well as Computerized Patient Record System (CPRS) suite in particular. 
• 10+ years of demonstrable, successful experience leading delivery and client support operations to the Federal Government
• Possess experience with supporting a large delivery organization within the VA
• Experience with the Federal acquisition process and regulations
• Comfortable in all aspects of the client delivery cycle.
• Strong established relationships.
• Possess excellent oral and written communication skills and the ability to work independently with little or no direct supervision.
• Have experience shaping a variety of opportunities including a relevant mix of program types, complexities, products, technologies, and customers.
• Travel will be required.

Preferred Skills and Experience

• Proficient with MS Office, MS SharePoint, MS Teams
• Highly motivated and analytical; proven problem-solving abilities
• Ability to take initiative and enthusiasm for working in a fast-paced environment
• Willingness to learn new skills, new client environments, and grow domain expertise
• Ability to learn quickly
• Ability to conduct independent research to lead or support the resolution of complex issues
• PM-related certifications such as PMP and ITIL