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Position Summary

The Lead Product Manager will lead the Terminal Product Line within Midstream IT, driving the strategy, roadmap, and delivery of digital capabilities for Terminals across Logistics & Storage (L&S), NG&NGL, and Refining. You will shape and execute a multi‑year product strategy that improves safety and reliability, accelerates flow of value, and enables measurable business outcomes.

This role requires deep understanding of terminal business processes and technology capabilities spanning both IT and OT. You will partner closely with system and solution architects to solve complex technical problems, align solutions to business outcomes, and guide cross‑functional delivery across multiple product teams and enabling teams.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

Key Responsibilities

• Develops customer and internal facing product development strategies with superior user experience across multiple verticals, including vision goals, and customer needs; accountable for complex/critical product and/or product lines, up to an entire portfolio of products.
• Has accountability for leading the development of product roadmaps, prioritizing feature releases, and aligning them with business objectives. Drives cross-functional collaboration to gather insights, prioritize initiatives, and plan releases effectively.
• Collaborates closely with portfolio teams, stakeholders, and business leaders to proactively identify and address challenges that arise during product development, ensuring successful execution of the product strategy.
• Engages senior cross functional leaders and proactively addressing and resolving issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, analytics, and customer support teams.
• Organizes stakeholder priorities and works with teams to align needs with resources ensuring cadence with customer value, business value, and strategic fit. Consults with leadership, and various teams to provide value-driven priority and strategic decision-making.
• Prioritizes the product backlog, processes and release plan for multiple features for a complex or higher profile product and plans the coordination of interdependencies with scrum teams and across lines of business.
• Works with other teams, ensures team is aligned around similar goals and objectives / cross-team prioritization. Carries out ongoing analysis of product capability themes to support product direction.
• Delivers product innovation, definition, deliverables planning (roadmap), and design of entirely new products to deliver against team and company goals.
• Interprets and communicates product development builds on cross-departmental knowledge and puts the customer at the heart of all product changes.
• Engages senior cross functional leaders and proactively addresses and resolves issues, fostering effective communication, and promoting alignment between business and operations teams, UX design, product, engineering, marketing, analytics, and customer support teams, as needed.
• Horizontally collaborate with downstream impacted business units including Commercial, Accounting, BD, Tax, HES&S, and Product Quality.
• Work closely with system and solution architects on leading/solving complex technical problems and aligning those to business outcomes.
• Work across product line and business unit/org boundaries to lead delivery of solutions spanning large value chains.
• Lead large epic delivery across multiple product teams inside and outside of the Terminal product line.
• Manage a product line backlog consisting of Epics & Features, many requiring collaboration and dependency to enabling teams.
• Work with Agile coaches and Scrum Masters to manage complex issues, risks, and dependencies impeding solution delivery.

Education and Experience

• Bachelor’s Degree in Information Systems, related field or equivalent work experience required.
• Product Owner certification or Product Management certification required. MBA or equivalent preferred.
• 7+ years of relevant product manager experience required.

Skills

Agile Methodologies - Agile project management is an iterative approach to delivering a project throughout its life cyc