Technical Training Specialist

Smart Tech Contracting delivers turnkey BAS & EPMS solutions for mission-critical colocation and hyperscale data centers operating at national program scale. As a Master Systems Integrator (MSI), we unify controls construction (DDC, PLC, SCADA) with software engineering, optimized graphics / UI standards, and program-level governance.

Complex integrations are delivered cleanly, consistently, and fast. Our teams thrive in high-stakes environments where quality control and uptime matters, schedules are compressed, and coordination is everything.

Join us and be part of a team where your voice matters, your work makes an impact, and your growth is a shared priority.

Position Title: Technical Training Specialist

Position Location: Remote – Work from Anywhere in the United States

JOB SUMMARY

The Technical Training Specialist is responsible for developing, delivering, and maintaining technical training programs that support training and skill development across Smart Tech Contracting’s Building Automation and Critical Infrastructure project delivery roles. This role is part of the Business Management Office (BMO) and focuses on enabling consistent, high-quality performance across systems engineers, field technicians, service technicians, and controls programmers.

The Technical Training Specialist ensures new hires and existing employees are equipped with the technical knowledge, tools, and best practices required to execute their roles effectively. This includes structured onboarding, role-based training paths, and ongoing technical development aligned with BMO standards and project delivery expectations.

This role owns technical training programs end-to-end, including content development, hands-on training delivery, competency validation, and continuous improvement. The Technical Training Specialist partners closely with subject matter experts and leadership to ensure training aligns with real-world project execution and evolving business needs.

This person will communicate and operate in line with organizational goals and values, as well as departmental objectives.

ESSENTIAL FUNCTIONS

Technical Training Development & Delivery (40%)

• Develop, maintain, and deliver technical training programs including but not limited to systems engineers, field technicians, service technicians, and controls programmers
• Facilitate instructor-led training, hands-on workshops, and virtual learning sessions
• Translate technical systems, tools, and field practices into structured training content
• Support rollout of new technologies, tools, and standards through targeted training initiatives
• Adapt training materials to different roles, experience levels, and learning styles

New Hire Onboarding & Role Enablement (25%)

• Lead technical onboarding for new hires across multiple disciplines
• Ensure consistent, role-specific onboarding experiences aligned with BMO standards
• Partner with HR, BMO, and functional leaders to align onboarding with business needs
• Reinforce technical expectations, safety standards, and best practices during onboarding

Skills Development & Competency Alignment (20%)

• Support development and maintenance of role-based skills and competency frameworks
• Align training content with defined competencies and career paths
• Design and validate technical proficiency through assessments, hands-on evaluation, and feedback
• Track training participation, completion, and effectiveness metrics

Continuous Improvement & Field Alignment (15%)

• Gather feedback from trainees, field teams, and leadership to improve training programs
• Update content to reflect changes in systems, tools, and standards
• Partner with field and engineering teams to ensure training reflects real project conditions
• Support BMO initiatives related to training, standardization, and operational excellence

Completion of Assigned Tasks and Deliverables on Time and on Budget Performs

Other Related Duties as Assigned

POSITION REQUIREMENTS