Job Description

 

Position:           Lead Officer

Department: Security

 

Job Summary:             

Responsible for the protection of all CDS property assets, guests, and team members. Assists with the training of new and current employee’s duty positions for the Security Department. Serves as acting supervisor in the absence of the assigned supervisor, overseeing staff and operations.

 

Duties and Responsibilities: (Specific areas of responsibility included but not limited to.)

• Train employees in specific shift duties and general knowledge in preparation for quality control evaluation.
• Ensures security training standards are properly documented.
• Works with trainee (s) to ensure correct standardized methods are performed; the STO will observe trainee and correct actions, as necessary.
• Report all activities of assigned trainee, while performing the job of Security Officer.
• Identifying and reporting further training needs.
• Conducting classroom instruction to security.
• Assist with any special function as requested by Security Captain or Manager.

 

Duties and responsibilities in the absence of a supervisor:

• Ensures Security Officers effectively patrol the GED to maintain the safety and security of people and property.
• Patrols the property on assigned shift, identifies potential security and/or safety hazards, and either takes corrective action or reports it to the appropriate individual for corrective action.
• Conducts briefings at the start of a shift to inform Security Officers of pertinent information regarding the job or the GED.
• Conducts investigations and collects evidence, as necessary.
• Prepares and/or requests reports on incidents involving guests, team members, and the facility.
• Reviews reports for completeness, accuracy, and identifies activities that need follow-up; provides written and oral reports to supervisor.
• Utilizes GED emergency action guides to efficiently handle fires, evacuations, robbery attempts, and life-threatening situations; decides what actions to take based on the situation, facts known, and position limitations.
• Acts as On Scene Commander during emergency procedures.
• Maintains a working knowledge of special events in order to advise guests and team members.
• Prepares schedules and adjusts staffing levels according to business levels and conditions to ensure adequate coverage during a shift.
• Supervises and develops Security Officers on assigned shift by mentoring, coaching, and providing performance feedback; works collaboratively with them to design professional development plans that support their continuous learning.
• Enforces performance standards, policies, and procedures in accordance with the GED’s expectations and within scope of authority.

 

Essential functions of the position:

• Must be able to lift, carry, and transport materials and/or equipment on a frequent basis up to 50 pounds.
• Must be able to sit, walk, or stand for extended periods of time.
• Must be able to reach, pull, kneel, squat, twist, and bend for duties.
• Must be able to travel to other CDS properties, or any other events necessary for this specific role.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must be able to follow both verbal and written directions.
• Must have computer proficiency with Microsoft Office Suite software.
• Must be able to read, write, and effectively communicate with all guests and team members in a positive and professional manner.
• Must be able to work in environments with high noise levels, flashing lights, smoking areas, and large crowds.

 

Knowledge, Skills, and Abilities:

• Knowledge of security and fire inspection procedures and practices.
• Knowledge of casino internal control procedures, Tribal, Federal, State, and local gami