Patient Scheduling Coord - Cardiology - EP

Job Summary:

Under general supervision, the Patient Scheduling Coordinator handles patient scheduling and check-out duties, along with advanced tasks such as transaction editing, medical coding, and financial coordination.

Education/Experience:

• High school diploma or GED.
• Three years of clerical experience, including six months as a Patient Scheduling Coordinator or equivalent.

Licensure, Certification, and/or Registration:

• Certification program completion and maintenance of accuracy standards required.
• BCLS certification within 30 days of hire.

Essential Functions:

1. Schedule clinical appointments using the IDX system with independent judgment.
2. Coordinate lab work and diagnostic tests, anticipating patient needs.
3. Prioritize patient scheduling based on urgency.
4. Ensure all tests and paperwork are completed for patient care.
5. Coordinate inpatient testing and manage logistics.
6. Prepare patient charts before visits.
7. Answer clinic policy inquiries and resolve patient issues.
8. Train less experienced staff.
9. Process transaction editing system files and perform medical coding.
10. Coordinate surgeries and obtain precertifications.
11. Handle financial duties like insurance authorization and billing assistance.
12. Complete educational programs and attend departmental meetings.
13. Perform other related duties as needed.

Skills/Qualifications:

• Knowledge of third-party payer requirements and basic ICD-9 and CPT coding.
• Data entry accuracy of 5000 kph with a 3% or less error rate.
• Ability to work independently in a clinical setting and multitask.
• Experience with IDX, Medipac, and LastWord.
• Strong customer service skills.
• Experience with managed care or health insurance companies.

Work Environment:

• Well-lighted and ventilated medical office environment.

Physical Requirements: Activity 0-35% 35-65% 65-100% Standing X     Walking X     Sitting   X   Bending X     Reaching with arms X     Finger and hand dexterity     X Talking     X Hearing     X Seeing     X Lifting, carrying, pushing and/or pulling:       20 lbs. maximum X     50 lbs. maximum X     100 lbs. maximum X    

Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.

This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.