Bike Enthusiast - CX Ambassador Customer Service (Dutch Speaking)

<p><strong>About Us:<br/></strong>Get ready to pedal into an exciting adventure! We're on the lookout for cheerful bike enthusiasts to join us as Customer Service Ambassadors for Canyon, the top-tier biking brand that's shaking up the industry. Dive into the world of flexible and autonomous work, all while spreading joy to Canyon's customers. Let's make every interaction a "Happyning"! 😊</p><p> </p><p><strong>What the Job Entails:</strong></p><ul> <li>Bring a dose of cheer to Canyon's customers via chat, email, or phone – you're their go-to sunshine.</li> <li>Infuse your love for biking into customer interactions, addressing inquiries with a smile.</li> <li>Record and manage data changes, service requests, orders, etc., with a positive attitude.</li> <li>Provide customers with tailor-made solutions, fueled by your infectious passion for biking.</li> </ul><p><strong>Requirements</strong></p><ul> <li>A genuine zest for biking, making you a ray of sunshine for Canyon's customers.</li> <li>Previous experience as a customer advisor or in customer service, or a strong eagerness for a rewarding career change.</li> <li>Strong, preferably native-level proficiency in Dutch and English.</li> <li>Quick comprehension skills and a preference for autonomous work.</li> <li>Proficient PC skills and reliability in data management.</li> <li>Enjoyment in communication, customer interaction, and thriving in a 100% remote environment with a lively digital community. 🌐</li> <li>A stable internet connection and a tranquil home office environment are prerequisites.</li> </ul><p></p><p><strong>Benefits</strong></p><ul> <li>Immerse yourself in the joy of biking while working remotely – your office is wherever you want to live and work.</li> <li>We provide all the necessary equipment for your daily work to ensure the best service for Canyon's customers.</li> <li>Receive multi-week, paid training and supervised onboarding filled with positive vibes.</li> <li>Opt for secure solutions with a permanent employment contract in uncertain times.</li> <li>Maximize flexibility with complete security: choose when and how long you want to work and receive an above-average salary for your efforts.</li> <li>From application to phone interviews and onboarding, everything seamlessly happens virtually with us.</li> <li>Experience support, joy, and more through our unique community approach! 🌈</li> </ul><p> </p><p>If you feel a connection and possess the required qualifications and experience, along with a sunny disposition and a strong interest in a remote position with a focus on biking, we eagerly anticipate receiving your application. <br/><br/>Let's pedal into this exciting journey together! 🌍</p>