Experienced Systems Engineer Technician (Virtual)

Experienced Systems Engineer Technician (Virtual)

Company:

The Boeing Company

The Boeing Company is currently seeking an Experienced Systems Engineer Technician (Virtual) to support our F/A-18 Automated Maintenance Environment (FAME) product on the Government Vehicle Health Management Systems (GVHMS) team. This position will focus on supporting the Boeing Defense, Space & Security (BDS) Software Engineering organization. 

 

The Fleet Support Engineering Technician is responsible for directly supporting F/A-18 fleet users on the F/A-18 Automated Maintenance Environment (FAME) product. This includes supporting the fleet Help Desk, scheduling and coordinating product training engagements, and collaborating directly with other fleet support partners (Boeing LSRs/Boeing FSRs/Boeing Tech Support Group/Boeing Safety Focal/IWC/FST/AWL/etc.).  In addition, this role is responsible for execution of electronic logbook efforts in alignment with production operations. 

 

At The Boeing Company, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company built on shared values. We’re committed to fostering an environment for every teammate that’s welcoming, engaging, respectful and inclusive, with great opportunity for professional growth. Find your future with us.   

 

Position Responsibilities:   

• Supports and ensures coverage of the FAME Help Desk, primarily supporting West Time Zone 

• Schedules, coordinates, and supports fleet implementation and training events domestically and internationally

• Supports team requirements development ensuring proposed requirements meet the fleet's needs

• Assists with prioritization of requirements backlog to ensure the team stays aligned with fleet needs

• Provide feedback in the form of fleet impact assessments during software quality reviews (bug reviews)

• Collaborates directly with the product owner, configuration manager, hardware lead, and test team lead to ensure test and development environments replicate the user environment

• Creates and updates OOMA Electronic Log-Sets for new production F/A-18s and delivers to receiving squadrons

• Ability to frequently travel to bases across the US as well as potentially Kuwait, Malaysia, as well as other countries as needed to support the customer  

Basic Qualifications (Required Skills/ Experience):  

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

• Ability to obtain a U.S. Secret Security Clearance  

• 5+ years of experience with Military aircraft operations, maintenance operations practices, and technical documents

• Ability and willingness to travel up to 30% domestically, and 20% international

Preferred Qualifications (Desired Skills/Experience):  

• Ability to support customers on different time zones on a daily basis is critical

• 3+ years of experience with tracking, reporting, gathering and analyzing data to produce a clear and concise message

• 3+ years of experience with SDLC (Software/Systems Development Lifecycle)

• 1+ years of experience with F/A-18 maintenance operations 

• Experience with administrative work in the U.S Navy’s Maintenance Ma