Sr Director, Accounts Payable and T&E-Global Process Leader

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What We'll Bring:

The Senior Director, Global Process Leader, Accounts Payable (AP) and T&E will be responsible for overseeing global Accounts Payable (AP) and T&E operations and designing, standardizing, and optimizing the end-to-end global process across multiple regions/countries. This role will drive global AP and T&E operations and transformation, governance, and process excellence in partnership with Procurement, Finance, Tax, Treasury, Legal, and Technology teams, ensuring a best-in-class Accounts Payable and T&E operation that is efficient, compliant, and scalable.

As the strategic owner of the AP and T&E process, this role will focus on process standardization, automation, vendor management, risk mitigation, and employee experience, ensuring operations align with business growth, regulatory requirements, and transformation initiatives.

What You'll Bring:

• 15+ years of experience with at least 5+ years in a global AP & T&E process leadership role.
• Extensive experience with global operations and governance in a large multinational organization.
• Expertise in process transformation, automation, and technology integration (e.g., Concur, Coupa, Appzen).
• Proven experience in leading AP and T&E process standardization and global system implementations.
• Excellent stakeholder management, communication, and leadership skills.
• Strong analytical mindset, problem-solving skills, and ability to drive data-driven decisions.
• Bachelor’s degree in finance, Accounting, Business Administration, or a related field.

Preferred Qualifications:

• Background in global shared services / global business services (GBS) environments.
• Experience with AI, RPA (Robotic Process Automation), and other advanced automation tools.

Impact You'll Make:

Global Process Strategy & Governance

• Define and own the global strategy, vision, and roadmap for the AP and T&E processes ensuring alignment with business objectives, Procurement, and Finance goals.
• Own and drive the end-to-end process for global AP and T&E operations, ensuring standardization, efficiency, and compliance.
• Establish global process governance with clear policies, controls, standard operating procedures (SOPs).and best practices across all regions.
• Drive continuous process improvement, automation, and digitization to enhance accuracy and efficiency.
• Ensure compliance with country-specific laws, tax regulations, and reporting.
• Serve as the primary owner of the global AP and T&E process design, documentation, and governance.

Operational Excellence & Employee Experience

• Ensure timely, accurate, and compliant transaction processing across multiple geographies.
• Enhance vendor and employee experience; address inquiries clearly and efficiently.
• Develop an efficient and effective issue resolution model to handle inquiries and escalations effectively.
• Drive accountability for process outcomes, including efficiency, quality, compliance, and stakeholder satisfaction.
• Develop and enforce globally standardized policies and procedures while accommodating necessary regional variations. Foster a culture of process discipline across all regions and teams.
• Establish and enforce governance frameworks to ensure compliance with internal controls, regulatory requirements, and audit standards. Conduct periodic reviews and audits to mitigate risks and ensure process integrity.

Leadership & Change Management

• Lead a high-performing global team across multiple locations (India and Costa Rica), driving a culture of accountability, efficiency, and innovation.
• Drive change management initiatives to ensure smooth adoption of new processes, policies, and technologies.

Vendor & Stakeholder Management

• Manage the strategic relationship with Corporate Card providers and other vendors supporting the AP and T&E process; ensure contract compliance and service optimization.
• Work closely with Finance, Procurement, Tax, Treasury and Legal teams to ensure seamless operations.
• Oversee audits, compliance checks, and risk mitigation efforts.
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