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Product Implementation Manager

Regrello
United States (Remote), United StatesRemotefull_timeVerifiedPosted 11 Aug 2023

About the role

The VentureWe are a 30-person startup on a mission to reimagine supply-chain automation. With a market size of $220 billion and an annual transaction value of $15 trillion in physical products, this opportunity has been overlooked for over 20 years. Our team comprises top university graduates as well as industry veterans from Google, Microsoft, Oracle, Palantir, Apple, Amazon, Meta, and Tableau, with a track record of building billion-dollar companies. Backed by prestigious investors including Andreessen Horowitz, Tiger Global, Dell, Bloomberg, and Ram Sriram (first investor in Google), we have Fortune 500 customers and long-term contracts in place. With 3-4 years of runway, we are well-positioned for the next phase of growth.
Culture and CompensationAt Regrello, we are a customer-obsessed, product-centric company that fosters a flexible and remote culture to attract the brightest minds in the industry. While we have a particular interest in candidates based in Seattle, San Francisco, and New York, we are open to considering applicants from anywhere in the US, Canada, or Mexico. Our compensation packages are industry-leading and include competitive salaries, equity ownership in our dynamic startup, and comprehensive health benefits. If needed, we are willing to sponsor US work authorization.
The Problem We SolveOur core focus is building a global operating network that empowers supply-chain companies to collaborate effectively within a unified platform. This includes a no-code, automated workflow engine that enables users to model complex operational processes seamlessly. Additionally, our robust forms engine facilitates valuable cross-company data interchange. Furthermore, we are developing an AI engine that helps customers learn from the past, identify key issues in the present, and adapt their supply chains to an uncertain and ever-evolving future.
The Role of Product Implementation Manager We are in search of a Product Implementation Manager who will take charge of creating implementation plans, managing implementations, and acting as the voice of the customer for implementation issues. This role will also be responsible for leading customer and Regrello implementation meetings, planning, status updates, and the creation of the Regrello implementation playbook and methodology.
YouYou are a catalyst for change, obsessed with customer success, and have a knack for designing and executing implementation strategies. Your role will be pivotal in shaping Regrello's growth, and you will:

We are looking for someone who has:

  • 🎓 Hold a Bachelor’s degree, MBA a plus
  • Have 6+ years of experience in managing product implementations, preferably in large SaaS (Netsuite, Siemens, Infor, Salesforce..)
  • Experience in creating and executing detailed implementation plans
  • Be adept at managing cross-functional relationships with stakeholders
  • Have experience in creating or standardizing implementation methodologies
  • Demonstrate excellent collaboration, communication, and presentation skills
  • Show a genuine interest in technology and creative problem-solving

What you will do:

  • Develop and manage comprehensive implementation plans for Regrello’s products
  • Serve as the voice of the customer, addressing implementation issues and ensuring customer success
  • Lead customer and Regrello implementation meetings, provide plans, and share status updates
  • Create the Regrello implementation playbook and methodology, setting the standard for excellence
  • Collaborate with cross-functional teams to ensure seamless product delivery

What you will get:

  • A chance to lead and grow within a rapidly expanding startup
  • Work with a stellar team of supply chain, product, and software engineering experts
  • Industry-leading compensation
  • Ownership of both product and equity in the company
  • Comprehensive healthcare benefits, including full coverage for individuals & families
  • Flexible remote work opportunities across various time zones
  • Regular "on-sites" with the entire company for team building
If you are excited about transforming the way companies implement and utilize SaaS products, and you are passionate about driving customer success, apply now to join the Regrello team as a Product Implementation Manager!

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Company

Regrello

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