Regional Applications Development Engineer

Company Overview

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Group/Division

The SensArray division is the world leading provider of in situ processing measurement and control solutions for the semiconductor industry. The company provides measurement and control solutions to both semiconductor fabs and mask shops to ensure that yields are consistently high thus enabling cost-effective manufacturing SensArray business unit is dedicate to support customer R&D phase as well as HVM with in-situ thermal process control. SensArray business unit enable APC (Automated Process Control) to improve process optimization and yield improvement.

Job Description/Preferred Qualifications

Field Application Engineer for a Semiconductor Manufacturing company is very different from a Sofware Application Engineering role.

Key Responsibilities

• Lead and support Product Integration and optimization at customer site including Alpha/Beta testing, characterization and analysis

• Product Expert - Conduct formal training & hands-on training for customers

• Develop and Maintain Strong Customer relationships - Involves collaboration with customers, and building KLA champions at the customer site

• Failure Analysis - Diagnose and resolve any issues at the customer site while interfacing with Software, Systems and hardware engineering to ensure peak tool performance

• Transfer product knowledge to both division and customer engineers, ensuring alignment and effective deployment

• Support sales and marketing functions by providing technical insights and contributing to ROI analyses and product positioning

• Drive new product development as needed by providing suitable inputs and understanding minimum viable product requirements

• Drive Application conference calls for the field to distribute technical and sales knowledge back to division

• Product Development: Characterization of next generation state-of-the art semiconductor products. This includes designing test plans, collecting data, performing analysis, publishing results and recommendations in the form of applications notes and best-known methods.

• Use-case Demos: Conduct SensArray product demonstrations to showcase product performance and develop use cases to help drive SensArray product sales.

• Publish regularly technical papers, Best Known Methods, and other technical documents

• Be aware of the latest technical developments in semiconductor manufacturing for each technology node

• Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factor

• Be responsible for acceptance test, application training, mission/recipe setup, project execution, and related pre-sales activities.

​Travel:

• T​ravel up to 50-70% may be required, as needed, to support SensArray products at customer sites in US (Texas, California, Oregon, Idaho, Virginia, New York and Arizona) or worldwide.

• Majority of the travel may be to Texas

• Ability to travel last minute to domestic and international customer facilities is needed to help support customer escalations or issues.

Desired Qualifications

• Past experience in Semiconductor Manufacturing and fabrication is a highly desired quality.

• Majority of the work will be done at customer site inside the clean rooms

• Ability to perform complex data analysis using