Director, Credit Risk Review Practices

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

The Credit Risk Review (CRR) group, led by the Head of CRR, is responsible for independently evaluating the USAA Federal Savings Bank’s (Bank) credit risks of exposures from both lending and non-lending activities to opine upon the effectiveness of first line and second line of defense credit risk management practices and credit quality in fulfillment of regulatory expectations for safety and soundness.

• CRR reports administratively through Bank Audit Services, functionally to the Bank Board of Directors, and is governed by the CRR Policy and the Interagency Guidance for CRR Systems
• CRR conducts its work through execution of its Programs in adherence to the CRR Business Plan. The CRR Programs include but are not limited to Continuous Monitoring, Periodic Reviews, and Portfolio Assessments.
• Results are reported to executive & senior management, the USAA Board of Directors’ Risk & Compliance Committee, the Bank Board of Directors’ Finance & Audit and Risk Committees, and the Bank Credit Risk Management Committee.

As a key leader, the Director of CRR Practices will lead, coordinate, manage, and develop a team of Reviewers. The team is established and looking for a Director that will lead them into the future. The key focus of the CRR Practices Team is to establish, maintain, evolve, and lead all aspects of a core program to ensure the effectiveness, consistency, & adherence to regulatory expectations and USAA governance protocols. It instills and implements CRR administrative practices and delivers CRR’s Quality Assurance Program. The Director is responsible for:

• The vision, oversight, planning, and timely execution of the Quality Assurance Business Plan, inspecting the work of the Retail, Wholesale, and Data Analytics Teams
• Delivering high quality regulatory, Board, and Committee reporting
• Leading all aspects of Issues Management routines
• Leading the process framework, risk & controls oversight, policies, procedures, guidelines, and change management activities
• Coordinating external exam management in collaboration with the Audit Services Professional Practices Group
• Innovating for the future, supporting critical initiatives and improvement
• Owning and developing CRR’s system of record in Archer

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be located in Plano TX or San Antonio TX.

Relocation assistance is available for the position

What you'll do:

• Accountable for timely delivery and strong quality execution of business plan activities, programs, reports, memos, and issue validation; ensuring the appropriate credit risks are covered for assigned areas of responsibility.
• Builds, leads, and supervises a team of employees for assigned functional area with the requisite knowledge, experience, and skills necessary to implement the business plan and CRR programs. Manages through ongoing execution of recruiting, training, skills assessment, development, retention, coaching, support, performance management, and other administrative activities.
• Leads all aspects of the preparation of key reports and communications. Presents to governance committees, senior leaders, and regulatory bodies.
• Provides effective challenge and approval of Periodic Review planning, scoping, fieldwork, and reporting, along with other applicable CRR programs. Provides insights in reviewing CRR-identified issues. Recognizes and communicates impact of related internal issues and regulatory feedback on CRR engagements and the bank’s credit risk profile.
• Leads the implementation and monitoring of CRR programs; identifies and recommends CRR operational improvements. Proactively identifies potential process concerns and follows-up to resolve issues with CRR Leadership.
• Communicates effectively with key partners and regulators to ensure CRR programs’ objectives are effectively met, contribute to the overall mission of USAA, and that risk-based difficult messages are delivered timely and effectively.
• Responsible for reviewing and challenging results of Continuous Monitoring, Periodic Reviews, and Portfolio Assessments and providing input into the creation of the credit risk profiles. Responsible for the