Clinical Study Coordinator

About Pendulum:
Pendulum is on a mission to help people improve physical and mental health by creating a new category of products that target the microbiome. We are researching, developing and commercializing a novel class of rationally-designed Live Synbiotics (probiotics + prebiotics) that have demonstrated utility in addressing conditions like metabolic syndrome, inflammation and neurodegeneration. 
Pendulum has created a unique discovery platform that utilizes genome sequencing and advanced computational approaches to identify novel, proprietary bacterial strains that augment key functions within the gut microbiome relevant to the respective disease state. 
We are a highly collaborative team of scientists, engineers, physicians, manufacturing professionals, and marketing specialists interested in improving human health by leveraging the latest research from diverse fields, such as microbiology, molecular biology, high-throughput genomics, distributed computing, pharmaceutical development and nutrition. We believe strongly in an individual’s transparency and strong communication to enable the most effective and efficient path to team success.
If you’re interested in building a new category of products that will help improve the lives of people globally and you love working in a fast-paced, cross-functional, collaborative, inspiring environment, please continue reading!
Position Summary:Pendulum is seeking a Clinical Study Coordinator to support the clinical team and contribute to the generation of clinical data to support current and future innovative microbiome-based products. In this position, the candidate will work directly with the Chief Medical Officer and the Associate Director of Clinical Studies to support the execution of a wide variety of clinical research activities including the management of clinical health surveys, execution of clinical trials and external clinical collaborations. The candidate should be a self-starter with expert attention to detail and coordination skills. The candidate will contribute to design and management of clinical health surveys, customer studies and clinical trial planning, design, preparation, management, evaluation and documentation. 

Responsibilities

• Create, update, and manage clinical health surveys, oversee data integrity, and coordinate and oversee data analysis efforts through dashboard development and reporting, with the goal of achieving actionable insights, marketing claims generation and exploratory signals to inform future clinical trials
• Support customer studies to enable claims and new insights for product and revenue teams
• Coordinate and support several concurrent clinical research activities, including contributing to protocol design, day to day operations, and data collection & management. This will include single-site, multi-site and investigator-initiated trials with the aim of building scientific credibility and insights for Pendulum products.
• Act as a liaison between internal teams and outside clinical collaborators while overseeing protocol adherence and compliance, addressing any issues related to study products (product labeling, shipments, storage, etc), procedures, participant issues or adverse events, and manage external vendor relationships, as needed.
• Help assure compliance with all relevant regulatory agencies, implement and maintain periodic quality control procedures, and maintain regulatory documentation
• Ensure all clinical trial activities remain in compliance with Good Clinical Practice (GCP)
• Coordinate internal activities and communications including clinical team meetings,  manage action items, track research progress, budget and quality standards.
• Coordinate and support the internal and external review of clinical study protocols, amendments and related documents, informed consent forms, study operations manuals, monitoring plans, and other study essential documents.
• Support and track IRB submissions and approvals
• Support clinical site management including taking an active role in site selection, training, timely entry of data into the study database and management of CRA clinical site monitoring visits.
• Collaborate with in-house marketing and creative team on asset development related to clinical activities, including but not limited to conference collateral, presentations, white papers, case studies, blog posts, email communication, and website copy
• Support a cross-functional team, including the HealthCare Revenue team, Marketing, Manufacturing, Compute, and Research & Development

Requirements

• Bachelor's Degree, preferably in biological science, nursing, dietetics, life sciences, or medical science 
• Minimum of 3 years experience in clinical trial coordination/program/project management
• Minimum of 3 years experience in a clinical organization