Senior Director, NA Channel Partnerships

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Senior Director, Channel Partnerships, will oversee partnerships that integrate on behalf of merchants, including e-commerce platforms, software providers, accounting platforms, digital agencies, and payment gateways. This expansive role requires a deep understanding of the e-commerce landscape, vertical Saas, and the business models of the partners under your management, and their technology integration with PayPal.

In this position, you will develop and execute sales strategies that align with PayPal’s corporate objectives across Channel Partners that are self-managed. You will take full accountability for managing some of PayPal’s most strategic Channel Partners, driving customer engagement initiatives to ensure the success and growth of our customers.

Job Description:

Essential Responsibilities:

• Develop and implement long-term strategic plans for partnerships.
• Inspire and lead cross-functional teams to achieve partnership goals.
• Establish and maintain relationships with key industry leaders.
• Drive new revenue streams through innovative partnership strategies.
• Align partnership strategies with overall company objectives.

Expected Qualifications:

• 12+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Preferred Qualification:

Responsibilities

• Drive Commercial Innovation: Develop and implement North America Channel Partner growth strategies that align with PayPal’s long-term objectives, infusing creativity, experimentation, and continuous learning into how we approach markets, customers, and product opportunities.
• Lead with Agility and Accountability: Manage and inspire Account Executives within the pod, fostering a culture of ownership and adaptability
• Executive Engagement: Build trusted relationships with senior executives — both internally across PayPal and externally within partner organizations — to co-develop growth strategies, unlock new commercial opportunities, and ensure alignment and direct strategic engagement at the C-suite level.
• Cross-Functional Integration: Champion seamless collaboration between pods, regional partner teams, and global stakeholders to maximize partner value, drive consistent execution, and amplify innovation through shared insights.
• Data-Driven Excellence: Monitor and assess account coverage, pipeline health, and integration outcomes, using data to drive continuous improvement and to reallocate resources for maximum impact.
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