Assistant Community Manager (Holmead Apartments)

Description

Company Overview

Wesley Housing, a leading nonprofit developer in Northern Virginia and the District of Columbia, has worked to provide affordable rental housing for individuals and families for nearly 50 years. Since its founding, Wesley Housing has emerged as a premier developer of affordable housing. Wesley Housing has acquired or developed over 2,900 rental units, providing quality housing for thousands of at-risk individuals and families each year. Wesley Housing supplements housing with supportive services to build up the lives of its residents, including low- and moderate-income families, older adults, and individuals with disabilities and/or chronic disease. Wesley Housing’s headquarters are located in Alexandria, VA (Fairfax County). For more information, please visit www.wesleyhousing.org and follow @WesleyHousing on social media.

To apply, please visit our careers website at https://wesleyhousing.org/about-us/careers/. Click on Open Positions. Select the position you are interested in. Then click the Apply button to submit your application. 

Property Summary 

Holmead Apartments is a 100-unit property in the Columbia Heights (Ward 1) neighborhood of Washington, DC. The approximately 71,000 sq. ft. six-story apartment building has an additional two levels of underground parking and has 100 units. The community is in a prime location with the Columbia Heights Metro Station only 0.4 miles away, along with several bus lines and a Giant grocery store. The community is staffed by four full-time employees: a Community Manager, Assistant Community Manager, Maintenance Supervisor and Janitorial Tech.

Job Summary

The Assistant Community Manager provides administrative and managerial support to the residential community. The Assistant Community Manager also helps the on-site Community Manager to supervise and support other staff (Maintenance Supervisor and Janitorial Tech). The ideal candidate is a friendly, organized, efficient, and solution-oriented professional who can easily switch between administrative tasks, all while juggling incoming calls, appointments, and visits from residents and prospective residents.

Essential Functions

· Prepare apartment leases and lease renewal documents 

· Conduct resident and prospective resident interviews

· Assist with developing maintenance work schedules

· Conduct site inspections of grounds, common areas and apartments

· Assist Relocation Coordinator, residents, and other staff with relocation of residents during property renovation

· Initiate background checks and application verifications for potential residents

· Perform move in/move out inspections

· Investigate and resolve resident complaints

· Maintain rent rolls, reconcile resident accounts and prepare vacancy reports

· Assist with apartment turnover procedures

· Assist with rent collection and collecting delinquent rents

· Prepare daily bank deposits

· Assist with preparation and delivery of all correspondence to residents (rent changes, terminations)

· Maintain positive and professional relationships with residents

· Ensure consistent application of property policies

· Assist with inventory of all equipment and supplies and issuing purchase orders

· Assist with maintaining vendor files

· Assist in submitting completed purchase orders and invoices for payment

· Assist with maintaining and updating waiting lists 

· Prepare verification forms, Section 8 vouchers and adjustments, payment authorization forms

· Submit subsidy billings to appropriate agencies

· Assist with preparation of income certifications in accordance with IRS Code

· Maintain current knowledge of federal, state, and local housing authority regulations and requirements applicable to specific managed properties

· Train or guide the work of other team members on occasion

· Perform other duties as assigned

Requirements

• Proficient with Microsoft Office Suite

• Able to add, subtract, multiply and perform basic math calculations

• Proficient with property management software (we use Real Page OneSite)

• Professional and friendly demeanor, with the ability to communicate well in person, over the phone and in writing

• Able to work on several projects simultaneously, maintaining timeliness and accuracy

• Able to work independently and collaboratively, anticipate problems, and implement effective solutions

• Attention to detail

Required Education, Certifications/ Licenses, Related Experience 

• High School Diploma or GED re