Senior Marketing Data & Platform Operations Manager (Hybrid based in San Francisco)

About Rippling

This role will be based in our San Francisco, CA office and will require being in office 3x/week.

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America's best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About the role

We’re looking for a data-savvy, systems-oriented Senior Marketing Operations Manager with a dedicated focus on platform and data operations to join our growing team. In this role, you’ll be instrumental in developing and optimizing a world-class marketing technology stack that fuels Rippling’s pipeline growth.

We’re seeking a technical leader with deep expertise in Salesforce (flows, automations), a high level of SQL proficiency, and experience operating within a large database.

You’ll partner closely with stakeholders across marketing, sales, and engineering—anticipating challenges, proposing scalable solutions, and executing with a high degree of autonomy.

Experience with Martech integrations and tools like Marketo or HubSpot is a plus, but what truly sets this role apart is the opportunity to work in a sophisticated, custom-built ecosystem with one of the most advanced marketing operations teams in the industry. This is a high-impact role for someone who’s not just looking to use tools, but to shape how those tools are built and scaled.

What you will do

• Work closely with business stakeholders, business systems, and engineering teams to develop scalable solutions to solve business problems
• Build technical/implementation documentation that clearly articulates implementation requirements as well as business justification
• Build business facing documentation that takes a complex solution and makes it consumable for non-technical teams
• Ensure that our marketing data is accurate and reliable, and develop processes to monitor and maintain data quality
• Collaborate with the Growth Marketing team to execute and iterate on strategic initiatives supporting pipeline generation
• Build data automation in tools like Openprise and Census, ensuring data is captured and processed efficiently
• Partner cross functionally to develop a marketing data governance framework, with an initial focus on developing a data dictionary and documenting lineage

What you will need

• 5+ years of experience in Marketing Operations or relevant technical operations role
• Salesforce Certified or 3+ years of Salesforce experience in an operations capacity
• Experience writing SQL queries within Snowflake, ETL/data pipelines
• Strong analytical skills and experience with data analysis and reporting tools (e.g., Tableau, Excel)
• Strong critical thinking and problem solving skills with attention to scalability and efficiency
• Excellent project management and communication skills
• Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based