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HM

MS Billing & Research Specialist I

HMSA
United Statesfull_timeVerifiedPosted 4 Sept 2025

About the role

  1. Research member billing issues and routine group billing issues; effectively communicate (written, telephonically or in person) the outcome of the research and resolution to the issue in a timely manner.
    • Ensure appropriate approval levels are satisfied.
    • Adhere to all audit and compliance policies and procedures.
  2. Analyze discrepancy reports as a result of billing or payment application differences between multiple systems.
    • Coordinate with other units/departments to resolve the discrepancy.
    • Work with other areas as needed for research and resolution.
    • Suggest process improvements based on discrepancy identification.
  3. Provide support to the department as assigned; assisting related efforts to ensure resolution in a timely and accurate manner.
    • Learn and develop skills with billing functions to support reduction of team inventories.
  4. Performs all other miscellaneous responsibilities and duties as assigned or directed.
Qualifications
  1. Associate degree or equivalent combination of education and experience.
  2. Strong accounting skills
  3. Written and verbal communication skills to explain reason and resolution for billing issues
  4. Analytical and problem-solving skills
  5. Basic working knowledge of Microsoft applications, including Word, Outlook, and PowerPoint.
  6. Intermediate working knowledge of Microsoft Excel

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Company

HMSA

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