Consultant, National Retail Programs - Commercial Lines

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Work Environment: The location of this position is flexible and open to virtual and/or remote based applicants. Occasional travel to agencies, program partners, and industry conferences to maintain relationships and market intel.

What you can Expect: Owns and grows a portfolio of insurance programs (specialized products distributed through program managers/agencies). This person is the business owner for those programs—driving sales, underwriting quality, profitability, and the rollout of new programs—by partnering across underwriting, claims, actuary, compliance, finance, legal, and marketing.

The ideal candidate will have:

• Experience: Commercial lines underwriting, program management, or insurance territory management/sales (5 or more years); agency/program manager relations; launching or managing delegated authority/programs a plus. 

• Skills: Relationship building + consultative selling; data‑driven decisioning; strong business acumen; cross‑functional leadership; excellent communication. 

• Mindset: Owner mentality, proactive, comfortable with travel and external‑facing work, disciplined underwriting and compliance.

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Job Description Summary

By joining the National Retail Programs team, you will work with select agency partners who have a connection to program business opportunities. As a Consultant you will hone your technical skill, analytical skills, and creative problem solving with program portfolios that will give you the thrill of being challenged to establish opportunities and foster profit and growth. You will establish relationships, built on mutual respect, which will be the foundation of your drive for success. This drive, paired with your industry knowledge, will help you identify dials to turn allowing for the right balance of business and program outcomes.

Job Description

Key Responsibilities: 

• Drives the sales and underwriting relationship for Programs products and services. Responsible for establishment of program goals and metrics for specific programs ensuring alignment with scorecards. Reviews trends and profitability; takes action based on results as needed.

• Responsible for generating and establishing new program relationships, which includes travel to agencies, key program partners, and attending program tradeshows on behalf of Nationwide. Responsible for facilitating all steps involved in the due diligence process and makes recommendations to senior management on new opportunities. Responsible for the implementation of all new programs from development of guidelines, form/rate filings, compliance, finance, claims, legal, actuarial, and marketing materials to ensure proper program integration.

• Directs the program relationships/results internally with program underwriters and processors.  Understands business and program needs allowing for proactive management of policy structure, handling and strategy.

• Interacts with various cross-functional business partners (i.e. claims, actuary, compliance, etc.) to achieve company goals and objectives. Communicates and creates programs initiatives and performance goals.

• Consults with program agents and internal partners to develop business solutions. Shares understanding of organizational capabilities and opportunities to drive maximum value of relationships. Communicates appetite, acceptability, terms, conditions, pricing and sales techniques of program portfolios. Provides industry trend observations to leadership. Consults with agencies regarding risk management and coverage options and to improve retention and profitab