Business Manager, Strategy & Impact - Community Finance

Business Manager, Strategy & Impact - Community Finance

As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. 

Global External Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives.  Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Through our teams, we have unparalleled access to a diverse group of motivated change makers similarly focused on the ingredients for a more perfect future.

Our Community Finance (CF) team is one of the top providers of affordable housing financing in banking. Since its inception, Capital One has provided over $17 billion in debt and equity financing for affordable housing, yielding more than 160,000 affordable housing units. We focus on innovation and opportunity -- on long term well being for our associates, customers, and communities.  We dream in disruption -- at scale -- especially for those who have been underserved. 

Community Finance is on a multi-stage journey to reimagine the way it operates through a more strategic approach to its core work and advocacy efforts, next-generation analytical and reporting capabilities, and innovation that leverages Capital One’s scale and influence. This combination of being a well-managed, data-driven organization with core strengths in financing affordable housing is what will help distinguish Community Finance from its peers and deepen our impact.

The Strategy & Impact (S&I) team within Community Finance drives analysis and the upfront, strategic thinking on key initiatives. This includes framing and analyzing complex problems, assessing current state, designing target state solutions, developing actionable recommendations, and supporting initial implementation. The team generates ideas, insights, and strategic plans that guide decision-making on key initiatives and new products.

The S&I team is looking for a Manager, Business Analysis to conduct analysis to help identify, evaluate, and synthesize strategic opportunities for Community Finance. Analyses will be responsive to business needs and can include: market insights - inclusive of industry trends, macroeconomic trends, competitive landscaping, and resident & community needs; impact assessments of CF’s work; evaluation of innovations and strategic opportunities. All analyses will have an overarching focus on synthesizing insights to drive an actionable CF strategy.

In this role you will be working on a team that is truly changing banking for good, driving insights and analysis for Capital One’s affordable housing portfolio. You will have the opportunity to help guide the CF team toward its vision of building inclusive, thriving, resident-centered communities that catalyze opportunity and promote well-being, and enabling Capital One to further its mission to change banking for good.

In this role, you’ll be expected to demonstrate proficiency in:

• Strategic & analytic orientation: You should have a proven track record of problem-solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative and qualitative orientation, as you will both structure and execute analyses to drive actionable insights.

• Strong business judgment and leadership: You’ll develop an end-to-end understanding of both existing and potential CF products and offerings,  how they fit into the larger ecosystem, and be able to anticipate impacts from changes internal and external to CF and Capital One. You’ll work closely with team members across CF, EA, and the Enterprise to understand the tradeoffs of decisions and how they impact both external residents/communities, our business, and other lines of business across the Enterprise. You’ll synthesize your insights into actionable strategies to define priorities and drive success for CF and Capital One.

• Executive communication skills: You will leverage impeccable written and oral communication credentials, to build compelling stories and drive alignment around insights and reco