Regional Patient Enrollment Specialist

Job Type Full-time, Part-time Description

COMPANY OVERVIEW:

At Holon Health, we are dedicated to revolutionizing the way healthcare services are delivered. With a strong focus on community health, we strive to provide support and solutions that address the whole health needs of people with Substance Use Disorder (SUD). We help these individuals navigate chronic medical conditions, SUD, and Behavioral Health needs with a focus on prevention, integrative treatment, and recovery.

Holon Health’s initiatives develop, support, and maintain relationships with provider partners and community-based organizations to promote programs advocating long-term health and wellness for this complicated population. By acting as the first point of contact for the justice systems and programs with whom we partner, Holon Health provides timely and efficient brief interventions to better prepare patients to receive community-based services and engage in proactive, prosocial behaviors.

POSITION SUMMARY:

Holon Health is seeking a dynamic and results-driven Regional Patient Enrollment Specialist to join our growing team. This role's main responsibility is to drive patient engagement and sales by communicating the value of Holon Health services to potential patients. The ideal candidate will have a strong sales background, excellent communication skills, and a passion for improving healthcare outcomes.

This role will support clients in counties neighboring Marion County to include: Clinton, Vigo, and Howard Counties and will require regular travel between locations. 

WHAT MAKES AN IDEAL CANDIDATE:

The ideal candidate at Holon Health is a dynamic individual who possesses meticulous attention to detail and excels as a team player. They possess effective communication skills, along with grit, tenacity, and resilience to navigate challenges. Demonstrating compassion and empathy, they approach interactions with sincerity and understanding. Additionally, their ability to inject a touch of playfulness adds a unique and positive element to the workplace. They exhibit relentless curiosity to understand the why, never relying on the shortcut of assumptions. Guided by a strong moral compass, they consistently strive to bring the wow factor to every aspect of their work.

SCHEDULE:

This is an in-person role in which the individual can expect to work from probation offices, courts, and/or criminal justice centers. The person will spend 2-4 days per week in the Clinton, Vigo, and Howard county probation offices.

This role can be either part or full-time. 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create and execute patient acquisition strategies aligned with Holon Health's goals and values.
• Conduct consultations with potential patients to understand their healthcare needs and goals.
• Build rapport and establish trust by effectively communicating the benefits of Holon Health services.
• Clearly articulate the unique value propositions and advantages of choosing Holon Health for their healthcare needs.
• Plan and execute community outreach events to raise awareness about Holon Health services and engage with potential patients.
• Leverage digital marketing strategies, including social media, online advertising, and email campaigns, to attract and acquire patients.
• Implement traditional marketing methods, such as print materials and community events, to reach diverse audiences.
• Set and achieve monthly and quarterly sales targets.
• Monitor and report on key performance indicators related to patient engagement and sales metrics.
• Gather feedback from patients and use insights to improve the sales process and patient satisfaction.
• Collaborate with the team to address any challenges and continuously enhance the patient experience.
• Work closely with the Patient Engagement and Care teams to ensure a cohesive and positive patient experience from acquisition through engagement.
• Additional duties as assigned.

Requirements

QUALIFICATIONS:

• Degree in business, marketing, healthcare administration, or a related field preferred.
• Proven experience in healthcare or a related industry, with a focus on patient acquisition/sales.
• Strong interpersonal and communication skills.
• Ability to understand and communicate complex healthcare solutions in a clear and concise manner.
• An understanding of the community served and the justice system preferred.
• Ability to work in-person in a criminal justice setting.
• Ability to travel between counties. 
• Results-driven with