Senior Housekeeping Supervisor - ME Lisbon

<p><span><em><b>“The world is yours with Meliá”</b></em> </span></p> <p> </p> <p><span><span>Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family ��</span></span></p> <p><span><span> </span></span></p> <p><span><b>Discover some of the benefits we offer:</b></span></p> <p><span><span> </span></span></p> <ul> <li><span><b>My MeliáRewards:</b></span> Participate in our exclusive loyalty program, enjoying unique benefits and advantages.</span></span></li> </ul> <p><span><span> </span></span></p> <ul> <li><span><b>My MeliáBenefits:</b></span> Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.</span></span></li> </ul> <p> </p> <p><span><span>Be proud to belong to Meliá as we are proud of you �� </span></span></p> <p> </p> <p><span><span><a href="https://www.melia.com/en/brands/luxury/me">ME Lisbon</a> is a <strong>luxury lifestyle hotel</strong> located in the heart of Lisbon, renowned for its <strong>avant-garde design, exceptional service,</strong> and <strong>unique guest experiences</strong>. Part of the prestigious <strong>Meliá Hotels International</strong>, we strive to create unforgettable stays for both business and leisure travelers. </span></span></p> <p> </p> <p><span><strong>Mission:</strong></span> Under the guidance of the <strong>Housekeeping Manager</strong> and <strong>Assistant Manager</strong>, you will be responsible for <strong>organizing, supervising, and supporting the housekeeping team</strong>, ensuring that the hotel consistently upholds <strong>excellence in cleanliness and service standards</strong>. </span></span></p> <p> </p> <p><span><span><strong>What You Will Do?</strong></span></span></p> <ul> <li><span>Guarantee an exceptional guest experience by maintaining the highest standards of cleanliness and presentation across all areas of the hotel.</span></li> <li><span><strong>Lead, supervise, and coordinate</strong> the housekeeping team, ensuring efficiency and productivity in daily operations.</span></li> <li><span>Assist in <strong>planning, scheduling, and task allocation</strong>, including inventory management of cleaning supplies and equipment.</span></li> <li><span>Conduct <strong>regular inspections</strong> of rooms, public areas, and back-of-house spaces to ensure quality and consistency.</span></li> <li><span>Collaborate closely with other departments such as <strong>Front Office</strong> and <strong>Maintenance</strong> to address guest requests and operational needs promptly.</span></li> <li><span>Resolve guest concerns or complaints related to housekeeping with professionalism and care.</span></li> <li><span>Support the <strong>training, coaching, and development</strong> of housekeeping staff to ensure they are well-versed in hotel standards and procedures.</span></li> <li><span>Monitor and enforce <strong>health, safety, and hygiene regulations</strong> at all times.</span></li> <li><span>Participate in <strong>performance evaluations</strong>, providing constructive feedback to team members.</span></li> </ul> <p><br/><span><strong>What We Are Looking For?</strong></span></p> <ul> <li><span>Minimum <strong>3 to 4 years of experience</strong> in a similar role within the luxury hospitality sector.</span></li> <li><span><strong>Fluent Portuguese and English.</strong></span></li> <li><span><strong>Degree or certification in Hospitality Management</strong> or a related field is preferred.</span></li> <li><span>Strong <strong>leadership, communication, and organizational skills</strong>.</span></li> <li><span>Ability to <strong>manage a team</strong>, solve problems effectively, and make decisions under pressure.</span></li> <li><span>A <strong>proactive and hands-on attitude</strong>, with a passion for delivering outstanding guest experiences.</span></li> </ul><p><span><span> </span></span></p> <p><span><b>At Meliá we are all VIP</b></span> ��</span></span></p> <p><span><span> </span></span></p> <p><span><span>Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.  </span></span></p> <p><span><span> </span></span></p> <p><span><span>Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, <b><span>VIP</span> </b>People. </span></span></p> <p><span><span> </span></span></p> <p><span><span><em>At Meliá Hotels International, we are committed to <b><span>equal opportunities between women and men</span></b> in the workplace, with the commitment