Client Trainer - Entity Management

Trainer - Entity Management 

Wilmington, DE | Hybrid work model

Monday - Friday, 8am-5pm

Are you passionate about teaching and helping others build the confidence to use systems to their fullest potential? We’re looking for an experienced trainer or educator to join our growing team and deliver clear, engaging training to customers around the world.

In this role, you’ll help users get the most out of our Entity Management platform — a digital tool that supports organizations in managing their corporate records, compliance responsibilities, and legal structures. Through webinars, one-on-one sessions, and tailored training programs, you’ll play a key part in driving customer success through education.

This is a great opportunity for someone with a background in teaching, training, or instructional design who’s ready to bring their skills into a dynamic, client-focused environment.

 

What You’ll Do:

• Lead live training sessions (webinars and 1:1 sessions) for global customers on how to use our business platform effectively
• Create and deliver easy-to-understand training tailored to both new and experienced users
• Collaborate with customer onboarding teams to understand training needs
• Work closely with product and account teams to provide training on new features and updates
• Collect and share feedback from training sessions to help improve the platform and learning experience
• Host special training sessions when new features or releases launch
• Support customer success by ensuring users are confident in using our tools

What You’ll Bring:

• 3+ years of experience in teaching, training, customer service, or a related field
• Excellent presentation and communication skills (you’re comfortable leading webinars and explaining complex topics clearly)
• Strong organizational and time management skills
• A customer-focused mindset — you’re patient, responsive, and solutions-oriented
• Ability to work independently and adapt to new tools quickly
• Experience using virtual meeting tools (e.g., Zoom, GoToMeeting)
• Familiarity with Salesforce or CRM systems is a plus
• Bonus: Experience in SaaS or legal/compliance software is helpful, but not required

 

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. 

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.