In-House Sales Manager

Job DetailsJob Location: Clermont, FL 34714The In-House Sales Manager is responsible for leading and developing a team of Sales Consultants to achieve sales goals, deliver exceptional guest experiences, and maintain compliance with company standards. Reporting to senior sales leadership, this role provides hands-on coaching, manages daily sales floor activities, and supports the execution of sales strategies designed to maximize revenue and team performance.

This position is a working sales leadership role that combines team development, operational oversight, and active involvement in the sales process to drive consistent results.

 

What does Exploria Resorts have to offer?  Serving the vacation ownership and hospitality industry for over 25 years, Exploria Resorts offers full-time employees competitive benefits including Health insurance with HSA and FSA options, Dental Insurance, Vision Insurance, Life/AD&D insurance, Short – Long- Term Disability coverage, 401(k), PTO, Paid Holidays, Employee Referral Program, Employee and Family Discounts, growth opportunities, and more!

 

In-House Sales Manager

Full Time

Location: Summer Bay Orlando by Exploria Resorts 

 

Responsibilities and Duties:

Sales Leadership & Performance



Lead and motivate a team of In-House Sales Consultants to meet and exceed individual and team sales goals


Provide daily sales floor leadership, including TO support and coaching during presentations and closings


Monitor tour flow and ensure efficient guest transitions throughout the sales process


Track individual performance metrics and implement corrective actions when needed


Support the achievement of monthly sales revenue and volume targets



Coaching, Training & Development



Train and onboard new Sales Consultants on company sales processes and expectations


Provide ongoing coaching to improve presentation skills, objection handling, and closing techniques


Conduct performance discussions and development planning with team members


Recognize top performers and promote a culture of accountability and continuous improvement


Assist with recruiting and interviewing sales candidates as needed



Operations & Compliance



Ensure adherence to company sales procedures, compliance requirements, and brand standards


Complete required sales reports and communicate performance updates to senior leadership


Maintain accurate documentation and support audit readiness


Assist with the execution of sales contests, incentives, and team initiatives


Identify opportunities to improve team efficiency and sales effectiveness



Guest Experience & Culture



Deliver a positive and professional guest experience throughout the sales process


Address guest concerns promptly and professionally


Foster a results-driven team environment built on integrity, professionalism, and company values


Lead by example in attendance, preparation, and customer service


QualificationsQualifications and Skills



5+ years of Timeshare Sales experience, including In-House Sales


1–3+ years of Sales Management or Team Leadership experience


Demonstrated success in meeting or exceeding sales targets


Strong coaching, mentoring, and leadership abilities


Solid understanding of sales presentations, closing techniques, and customer engagement strategies


Ability to analyze performance metrics and drive team improvement


Active Florida Real Estate License (required)


Excellent communication, organizational, and problem-solving skills


Professional demeanor with strong time-management abilities


Availability to work weekends and holidays as needed


Ability to stand and/or walk for extended periods