Director, Delegated Vendor Management

Job Details

The Director of Delegated Vendor Management is responsible for developing and maintaining strategic relationships with delegated vendors (e.g. dental, vision, behavioral health, DME, etc.) to support health plan operations. This role oversees vendor selection, contract negotiation, and performance evaluation to ensure vendors deliver high-quality services, cost-effective solutions, and seamless integration with overall health plan operations.

Job Description

• Develop and implement vendor management strategies aligned with health plan operational goals.
• Establish and maintain strong relationships with vendors, including, but not limited to, delegated networks.
• Serve as the primary liaison between JHP leadership and vendors to ensure smooth collaboration and service continuity across the JHP enterprise.
• Negotiate contracts, pricing structures, and service-level agreements (SLAs) to ensure cost-effectiveness and quality care delivery.

• Define and track key performance indicators (KPIs) for vendors to ensure service quality and contractual fulfillment.  Conduct regular vendor audits and performance reviews.
• Address vendor performance issues, implementing corrective action plans as necessary.
• Leverage data analytics to monitor vendor effectiveness, assess network adequacy and to make informed strategic decisions.
• Develop and oversee vendor-related budgets.
• Implement cost-saving initiatives and process improvements.
• Responsible for implementing vendor payment and reimbursement into applicable JHP systems.
• Collaborate with internal teams, such as provider network, legal, IT, vendor compliance and finance to align vendor services with organizational needs.

Education:

• Bachelor's degree in Business Administration, Healthcare Management, Supply Chain, or a related field (Master’s preferred)

AND

Experience:

• 8+ years of experience in vendor management, procurement, or supply chain within the healthcare industry.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students.