Floor Supervisor – Full-Time – Woodbury Common Premium Outlet

Company Description

Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc’teryx, Peak Performance, Atomic and Wilson.

“The Mountain Sport Company”, Salomon was born in 1947 in the heart of the French Alps and the birthplace of modern alpinism. Salomon’s commitment to innovative design and passion for mountain sports created a vast range of revolutionary new concepts in bindings, boots, skis and apparel for both Alpine and Nordic skiing and brought innovative solutions to footwear, apparel and equipment for snowboarding, adventure racing, mountaineering, hiking, trail running, and many other sports.

Through performance driven design, Salomon delivers innovation and progression to mountain sports; converting new ideas into action and expanding the limits of possibility. Salomon’s heritage, culture, and commitment are tied together by one simple concept: the world’s leading mountain people creating the world’s leading mountain products. Diversity is one of Salomon’s five values, therefore we are committed to creating an inclusive environment for all.

Salomon is headquartered in Annecy, France, with a U.S. headquarters in Ogden, UT.

Job Description

As a Full-Time Floor Supervisor at our Woodbury Common Premium Outlet, you’ll play a key leadership role in a high-volume, fast-paced retail environment. You’ll work closely with the store leadership team to support daily operations, guide a team of Sales Associates, and ensure every customer receives an engaging, helpful, and brand-aligned experience—even during peak periods.

This is a great role for someone ready to step into leadership, who can bring strong retail floor presence, lead by example, and help coach others to perform at their best—while maintaining operational excellence behind the scenes.

WHAT MAKES THIS A GREAT PLACE TO WORK & PLAY:

• Brand-First Mindset: You’ll be part of a team that delivers premium brand moments, even in high-volume settings.  
• Team Culture: Work alongside teammates who are passionate about the outdoors, style, and showing up for each other.  
• Growth Opportunities: Whether you're building retail experience or passionate about advancing with the brand, there’s room to grow.  
• Brand Events: Participate in employee-exclusive product launches and community-based events.  
• Outdoor Lifestyle Connection: Share your passion for the outdoors with customers who are here for both performance and value.  

ESSENTIAL DUTIES & RESPONSIBILITIES

Team Leadership & Support

• Act as a key floor leader, setting the tone for service, task completion, and team collaboration.
• Provide on-the-spot coaching, motivation, and support to part-time and seasonal teammates.
• Help execute the store’s daily plan and support store management in hitting sales and KPI goals.

Customer Experience

• Deliver warm, efficient, and knowledgeable service that meets the customer where they are—whether that’s browsing quickly or looking for product advice.
• Resolve escalated customer concerns with professionalism and poise.
• Reinforce loss prevention behaviors and practices on the floor.

Sales & Merchandising

• Model strong selling behaviors, help associates reach their goals, and support peak traffic periods.
• Maintain brand-level visual merchandising and product presentation standards.
• Ensure promotional updates, pricing accuracy, and restocking are executed in a timely manner.

Store Operations

• Keep the store floor, fitting rooms, and back-of-house areas clean and organized.
• Support stock handling, inventory organization, and shipment processing.
• Assist with opening/closing duties, cash wrap support, and other operational tasks as assigned.

SAL/US

Qualifications

QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES

• Prior retail experience required; supervisory or leadership experience strongly preferred. 
• Confident, approachable, and solutions-focused leadership style.
• Ability to lead through both example and encouragement in a fast-paced setting.
• Passion for customer experience, brand storytelling, and team development.
• Comfortable with POS systems, cash handling, and digital transactions.
• Able to lift up to 30 lbs and perform floor-based tasks such as standing, walking, bending, or reaching.

AVAILABILITY EXPECTATIONS

General:

• Full-time; schedule se