Associate Underwriter

Pinnacol Assurance does just one thing, and does it better than anyone: provide caring workers’ compensation protection to Colorado employers and employees. And while we may be a little biased, we believe that our work shapes communities and changes lives.

We have big hearts and love big ideas. We’ve been around for more than  100 years, but don’t let that fool you. Pinnacol is committed to taking care of Colorado employers and workers in the most innovative ways. We celebrate continuous improvement, new ideas, compassion, teamwork, integrity and excellence.

With our number one priority to keep everyone safe, along with the heart of Pinnacol’s “culture of caring” to do what is right and not what is easy, we’re currently having our team members work from home. But we’re still making time for fun with virtual events like virtual painting classes, virtual yoga and Zumba classes, and virtual happy hours!

What you’ll do:

Utilize underwriting expertise, communication and problem-solving skills to create a preeminent experience for our customers, while ensuring that workers’ compensation insurance policies are underwritten profitably, fairly and accurately.

What you can expect:

Customer Advocate

• Educate and guide customers through the complicated world of workers’ compensation insurance, ensuring that their policy is written accurately and, just as importantly, that they understand it.
• Partner with our agents to identify and implement opportunities to reduce costs for our customers.

Innovator

• Collaborate with our product team to identify and share customer pain points, helping drive solutions that decrease cost and continually improve customer satisfaction.
• Assist with continually improving internal processes with a strong emphasis on Lean methodology and philosophy.

Decision Scientist

• Use data analytics and pricing tools to appropriately price workers’ compensation policies and identify actionable insights for customers.
• Collaborate with our data science team to develop new reports and models intended to drive pricing accuracy.
• Utilize workers’ compensation knowledge to review applications and policies, ensuring that exposures are classified correctly and accurately priced, while following NCCI rules and state statutes.

Sales Executive

• Leverage sales techniques to build long-term relationships with both customers and agents, guiding them through the sales process, and adding value to their business through the creation and use of commercial insights.
• Proactively develop and pursue leads to achieve new business goals. 

Additional Duties:

• Participate in customer worksite visits, agency visits and other key business meetings
• Participate in Lean activities to promote continuous process improvement
• Perform other duties as assigned

What you need to be successful:

In addition to the competencies outlined below, a successful candidate will have two or more years previous experience working directly with customers and be comfortable operating in a sales environment. Bilingual is a plus. Prior underwriting experience is strongly preferred.

Competencies:

• Interactive Communication - Communicates complex issues clearly and credibly with widely varied audiences; overcomes resistance and secures support for ideas or initiatives through high-impact communication
• Strategic Thinking - Systematically solves problems and anticipates customer pain points, expectations and needs; collaborates with team members to devise solutions to solve complex challenges
• Impact and Influence - Uses rational and emotional approaches to comfortably drive negotiation with customers and agents
• Initiative - Goes out of the way to complete a job; has a relentless drive to achieve results
• Customer Focus - Genuinely cares about our customers and the Colorado business community; empathizes with individuals of all backgrounds and situations, with a positive, solution-oriented mindset

We can’t do our work without people like you.
Our employees are extraordinary and committed to making a difference. Here’s some of the ways we show our appreciation.

• Our benefits go beyond the basics. You’ll get to choose from diverse benefit offerings for medical, dental and vision.
• We care about each other. We enjoy a positive, collaborative work environment. We are hard workers and high performers.
• We love who you are. Pinnac