Receiving Group Lead

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The Group Leader role is the first step towards a supervisor position. This is a 2yr. role that provides both work assignments and training opportunities to prepare GL to be promoted into a supervisor role.

Contributes support for departments and department supervisors. Coordinates department activities, workflow, and resources to achieve daily goals. Maintains accuracy and performance standards and ensures compliance with safe work practices.

A GL is an extension of the DC Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving DC execution and performance. Under the supervision of the department Manager and Supervisors, the GL will maintain an engaged, productive team through strong leadership, demonstrating initiative and leading by example.

The GL is responsible for supporting the department Manager and Supervisors in the total leadership and strategic operation of the DC, including:

• Overall department management, and supervision
• Employee staffing, training, and development
• Drive department goals, to include meeting customer needs and all department metrics.

In addition to day-to-day management responsibilities, GLs are also responsible for completing operations and management skills training and learning about key aspects of the business and CVS Health culture, to prepare for a promotion to a supervisor position. This extensive on the job training is designed to provide a solid foundation to prepare a GL to be able to assume supervisory duties and operational control of a department immediately upon promotion into a Supervisor position. GLs must maintain satisfactory performance and must demonstrate consistent progression to remain in the role and be considered for Supervisor openings.

Selection for the GL position does not guarantee promotion into a supervisor position. Whether and when a GL is promoted to Supervisor is dependent on a variety of factors, including but not limited to performance and availability of Supervisor openings.

Qualifications:

• Successful completion of Pre-SIT class.
• Willingness to apply for Supervisor positions as they become available, regardless of shift or department.
• Ability to work any shift and in any department.
• Ability to maintain strict level of confidentiality.
• Good written and verbal communication skills with the ability to communicate clearly and concisely.
• Basic knowledge of Microsoft Office (Outlook, Word, Excel).

Essential Functions (Competencies):

Management

• Lead others and work effectively with department team
• Supervise, assign, and direct activities of the department associates.
• Effectively communicate information to team in an open and timely manner
• Support Manager and Supervisors as needed to ensure operation effectiveness.

Operations

• Utilize various reports, summaries, and procedures as necessary to resolve problems that associates may encounter in their job function.
• Cognos, Reddwerks, WMS, SOM Monitoring.
• Assign associates to work areas within the department to achieve a balanced workload and meet operational metrics.
• Confer daily with department Manager and Supervisor to determine departmental staffing needs and assignments.
• Conduct audits (PUMPs, tray audits, stocker audits) as determined by Supervisor.
• Monitor sortation system.
• Delay sheet processing.
• Fill in for supervisor as needed.
• Ability to monitor inventory and adjust, as necessary.
• Perform other related duties as assigned by Supervisor.

• Train and develop colleagues.
• Maintain attendance and performance records of associates.
• Ensure on-the-job safety of all employees.

Physical Demands and Work Environment:

Physical demands:

• Occasionally lift greater than 45 to 75 pounds.
• Occasionally bending, reaching, and stooping.
• Frequent walking, standing, and pulling.

Work environment:  Warehouse environment, which includes seasonal temperature changes.

Anticipated Weekly Hours