Director, Product Management

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

We are seeking an experienced and visionary leader to serve as Director of Crypto Wallet for Consumer and Venmo, with a focus on creating and scaling products that enable customers to earn, spend, lend and borrow using digital assets. This role will be responsible for defining the product strategy, driving execution, ensuring compliance with regulatory frameworks, and building a seamless digital wallet experience that integrates across Venmo and broader consumer ecosystems.

Job Description:

Essential Responsibilities:

 

• Define and execute the long-term roadmap for the merchant and consumer crypto wallet, spanning earn, spend, borrow, and lend functionalities aligned with company-wide financial services goals.

• Lead cross-functional teams to deliver wallet features such as staking, payments, and lending/borrowing, driving measurable engagement and adoption.

• Establish a cohesive product vision and strategy across PayPal, enabling scalable financial platforms that integrate digital and traditional ecosystems.

• Translate customer insights and market trends into clear product requirements and use cases that balance innovation, compliance, and business impact.

• Influence architecture and design decisions, ensuring solutions meet security, regulatory, and performance standards while achieving profitability.

• Build strategic partnerships with blockchain networks, financial institutions, and technology providers to expand capabilities and accelerate time-to-market.

• Champion consumer protection and trust, embedding best-in-class fraud prevention, safety, and transparency into every wallet experience.

• Partner with Legal, Compliance, and Risk to meet global standards for licensing, KYC/KYB, AML, sanctions, and data protection.

• Use analytics and research to define success metrics, optimize retention and monetization, and guide executive decision-making.

• Lead and mentor teams while driving operational excellence through reviews, stakeholder alignment, and data-driven prioritization.

 

Expected Qualifications:

 

• 10+ years relevant experience in product management, fintech, or payments and a Bachelor’s degree OR Any equivalent combination of education and experience.  5+ years in crypto, blockchain, or digital ass