Patient Service Coordinator I

Description

At CLS Health, we are redefining healthcare delivery. As Houston’s largest physician-owned, physician-led healthcare system, our mission is to provide patient-centered care through innovation and operational excellence. With over 200 providers in 35 locations and 40+ specialties, we’re building a scalable healthcare system that empowers physicians and delivers unmatched quality and access for patients.

We are Looking for:

We are seeking a dedicated and organized Patient Service Coordinator to join our Gastroenterology clinic. This role is pivotal in ensuring an exceptional patient experience by providing high-level customer service, maintaining confidentiality, and effectively managing clinic operations. If you are passionate about healthcare and possess excellent multitasking abilities, we encourage you to apply!

Duties/Responsibilities:

• Maintain confidentiality and provide high-level customer service.
• Schedule appointments and assist with patient flow in the clinic.
• Pre-register patients and verify accounts and insurance.
• Answer calls, document interactions, and communicate with healthcare providers.
• Assist with check in and check out duties.
• Assist with follow-up care, appointment scheduling, and provide visit summaries.
• Maintain a clean and safe environment and manage medical records.
• Support medical personnel with clerical tasks and participate in quality improvement initiatives.
• Perform other related duties as assigned.

Requirements

• High school diploma or equivalent; additional education in healthcare administration is a plus.
• Proven experience in a healthcare environment.
• Strong communication skills and ability to maintain professionalism.
• Proficiency in using electronic medical records (EMR) systems is preferred.
• Ability to work independently and under pressure.
• Strong organizational and multitasking skills.

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Disability insurance
• Health insurance
• Life insurance 
• Paid time off
• Vision insurance