Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Organizational Change Specialist Sr within PNC's Technology - Organizational Change Management organization, you will be based in Pittsburgh, PA, Strongsville, OH, Birmingham, AL, or Dallas, TX.

As a Organizational Change Specialist Sr, you will apply a structured methodology and lead change management activities; utilize a process and tools to create a strategy to support adoption of the changes required by a project or initiative.

The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Leads one or more consulting engagement modules to understand, analyze, develop and recommend Organizational Change (Org Chg) solutions.
• Works closely with clients to define the business problem, issues and planned approach for one or more Org Chg engagement components.
• Oversees performance of Org Chg engagement data collection, research and reporting activities and staff. Coaches junior team members and clients.
• Leads analyses and solution development for key Org Chg engagement module(s). Performs more complex activities.
• Provides recommended Org Chg solutions. Works with senior consultants / managers to develop and deliver client presentations.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Account Management, Client Counseling, Competitive Advantages, Deliverables Management, Design Thinking, Employee Relationships, Organizational Culture Change, Results-Oriented

<