Program Manager - Retail Products

Program Manager – Retail Products 
Remote- Must be located within 3 hours from Oak Brook, IL 
 
Ready to make a difference? 
 
Are you a Project Manager with a track record of supporting multi-project portfolios, forecasting, budget management, monthly reporting, and performance tracking?  Do you possess strong communication and organization skills, enjoy analyzing performance metrics and optimizing processes, and have experience with or working knowledge of Energy Efficiency programs?  Do you enjoy working with a team of highly skilled, diverse, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. 
Come and join our team as a Program Manager in our Energy Efficiency division in Chicago. You will build and manage relationships with manufacturers and retailers that produce and sell energy-efficient products, mentor junior team members, and design/implement program strategies and plans. Working closely with the client and ICF’s implementation team, you’ll focus on bringing energy efficiency and bill savings to all customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Chicago area. 
 
Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs 
• Investment of the community: Donation matching, volunteer opportunities 
• Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning 
• Any many, many more *Ask your recruiter for more details! 

 
What you will be doing:

• Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions 
• Identify promotional opportunities, including the identification and analysis of appropriate energy efficiency products, pricing, and marketing 
• Act as a liaison with retailer and manufacturer partners to stay apprised of the industry, understand trends and projections, and provide direction and insights to program teams  
• Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs 
• Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. 
• Manage and coordinate cross-functional teams, program costs and budgets, and monthly performance forecasting 
• Tracking of contractual Key Performance Indicators (KPIs) and coordinating with portfolio manager on any necessary corrective action plans 
• Must be able to travel to Oak Brook, IL (Requirements are less than 15% -reimbursement for mileage provided). 

 
What we need you to have (minimum qualifications):  

• Bachelor’s degree (or applicants can substitute one year of related experience for one year of education)
• 6+ years of experience working with retailers and/or manufacturers and understanding the retail industry or programs that focus on energy efficient lighting and appliances, with an understanding of the technologies or experience with energy efficiency/utility programs.  

What we would like you to have: 

• Computer experience, with strong proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel) 
• Excellent verbal, interpersonal and written communication skills 
• Ability to establish influential partnerships at all levels 
• Demonstrated experience supporting business development and/or client development 
• Recognized internally and externally for expertise in functional area 
• Experience managing a team (in-house or virtual) 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For m