SVP, Treasury & Payments Product Manager
Forbright BankAbout the role
This role owns the product strategy from ideation through commercialization, ensuring products align with client needs, competitive market trends, regulatory requirements, and the Bank's strategic objectives. The role is accountable for product financial performance, including revenue growth, profitability, pricing strategy, adoption, and return on investment.
Working closely with Treasury Sales, Commercial Banking, Operations, Technology, Marketing, Compliance, Risk, Finance, and third-party vendors, this individual develops business cases for new products and enhancements, defines product roadmaps, manages implementation efforts, and ensures successful product launches. The role also serves as the voice of the customer by actively gathering feedback from clients and frontline associates, identifying opportunities for innovation, and continuously improving the client experience.
Success in this role requires balancing strategic thinking with disciplined execution while driving profitable growth and delivering treasury solutions that differentiate Forbright Bank in the middle market.
DUTIES AND RESPONSIBILITIES:
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Develop and execute the strategic roadmap for commercial deposit, treasury management, and payments products serving middle market businesses
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Own the end-to-end product lifecycle, including business case development, product requirements, commercialization, enhancements, and retirement
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Own product P&L, pricing strategy, profitability, utilization, adoption, and key performance indicators (KPIs) to drive commercial growth and portfolio performance
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Translate client, business, and market needs into product, operational, and technology requirements
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Lead vendor evaluation, implementation, and ongoing relationship management
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Lead cross-functional collaboration across Treasury Sales, Commercial Banking, Operations, Technology, Compliance, Risk, Marketing, and Finance to successfully develop, launch, and enhance products
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Serve as the voice of the customer by partnering with clients, Relationship Managers, Treasury Sales, and frontline associates to identify product opportunities, improve the client experience, and support business development efforts
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