Project Manager II

PROJECT MANAGER – FIRMWARE (CAMERAS)

POSITION OVERVIEW

Are you an organized, proactive self-starter who enjoys working across technical teams to make things happen? Want to make an immediate impact on innovative IoT camera products used by millions of customers? As a Project Manager on the Firmware Engineering team at Alarm.com, you’ll coordinate embedded software development for our security cameras, aligning efforts across internal teams and global vendors. You’ll help keep development on track, drive process improvements, and foster strong team culture — all while gaining hands-on experience in one of the most dynamic and fast-growing segments of the smart home industry.

Alarm.com offers a collaborative culture with smart and productive coworkers who are committed to delivering outstanding technology and customer experiences.

RESPONSIBILITIES

Project management at Alarm.com is both collaborative and impactful. Duties for this role include:

• Sprint Management: Serve as Scrum Master for the firmware team — lead sprint planning, standups, retrospectives, and backlog management.
• Vendor Coordination: Act as the key point of contact with third-party hardware and software vendors, aligning timelines and managing technical deliverables.
• Issue Management: Triage bugs and development blockers, track status and resolution, and ensure key milestones are met.
• Cross-Team Collaboration: Coordinate closely with product managers, QA, hardware, and cloud/backend teams to manage cross-functional dependencies.
• Remote Team Support: Sync global teams across time zones and ensure effective communication and alignment.
• Embedded Development Tracking: Help plan and manage firmware development efforts.
• Process Improvement & Team Operations:
• Maintain internal documentation and standard operating procedures.
• Support processes to drive continuous improvement.
• Help define and implement new team workflows or tools.
• Build team culture by supporting onboarding, planning team events, and fostering a sense of community.
• Grow: Learn about the intersection of software, hardware, and firmware, and grow your project management skills in a highly technical environment.
• Own: If something needs to get done to keep the team moving forward — you’re the person who steps in.

REQUIREMENTS

• Minimum B.S. or B.A. in engineering, computer science, physics, math, or other technical field
• 1–2 years of experience in project coordination, technical project/program management, or engineering support
• Familiarity with Agile/Scrum processes and sprint planning
• Strong written and verbal communication skills
• Comfort working with engineers and understanding technical challenges at a high level
• Ability to manage multiple priorities across stakeholders and time zones
• History of taking initiative, problem-solving, and driving follow-through
• Bonus: Familiarity with embedded systems, firmware development, or consumer electronics
• Other duties as assigned

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
• Alarm.com values working together and collaborating in person.  Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, sma