Data Analytics Manager - Hybrid
M&T BankAbout the role
Who We Are
Buffalo Promise Neighborhood (BPN) is a dynamic, integrated team of engaged professionals — an extension of M&T Bank’s longstanding dedication to strengthening our community — focused on revitalization through education. Our mission is to provide education, resources, and connections to empower our students and their families to succeed. We are part of M&T Bank’s 30-year partnership with Westminster Community Charter School, proudly providing resources to ensure students receive a rigorous and holistic education and a safe and caring learning environment so that every child can grow to meet their full potential.
Position Overview
This role is responsible for overseeing data management, analysis, and strategic reporting for Buffalo Promise Neighborhood and Westminster Community Charter School. This includes leading all data initiatives, ensuring accurate performance metrics, and transforming raw data into actionable business insights to support decision-making and strategic planning. Key responsibilities include managing a Lead Data Analyst, identifying data needs, building data systems, and developing and maintaining dashboards that track program effectiveness. This role will also be responsible for developing and implementing data management policies and procedures and ensure compliance with relevant regulations and best practices. Responsibilities will include producing board and donor presentations, implementing key performance indicators (KPIs), and creating impact reports to communicate BPN’s progress and outcomes. Additionally, this position provides support for the school’s IT infrastructure and assists with related operations and risk mitigation, ensuring compliance with industry standards. Strong leadership, communication, and strategic thinking skills are essential, as the role involves coaching team members, managing cross-functional projects, and influencing key business decisions.
Day to Day Responsibilities
Oversee Buffalo Promise Neighborhood and Westminster Community Charter School Reporting and Monitoring of Data and Performance Metrics:
Supervisor of Lead Data Analyst
Work with various stakeholders (program managers, school staff, etc.) to ensure effective use of data for program evaluation and fundraising efforts
Lead all data initiatives; identify data needs, set deliverables, and build out of data systems
Manage data systems, ensuring data is accurate, timely, and secure
Transform raw data into useful business insights for decision making and strategic planning
Utilize in-depth industry knowledge to draw relevant insights and utilize complex statistical models and algorithms to deliver strategies for effective data analysis
Perform analysis of results, evaluate data trends and measure outcomes
Provide coaching, direction, and leadership to team members and program managers to utilize data to influence future business decisions to achieve results and desired outcomes
Support reporting needs and modeling for strategic plan initiatives and assists in reporting and workflow improvement initiatives
Buffalo Promise Neighborhood Stakeholder and Impact Reporting:
Responsible for creating and maintaining dashboards to track performance and outcomes
Produce Program Dashboards
Develop a set of Key Performance Indicators (KPIs), and leading/lagging indicators that provide actionable insights in support of program evaluation and decision-making
Perform Program Analysis
Strategic Theme Tracking, Reporting & Storytelling:
Produce a BPN Impact Report
Contribute to strategic decisions through data driven insights
Work with external stakeholders on data sharing and reporting requirements
Produce Board and Funder/Donor presentations
Develop tracking systems to measure progress of strategic planning initiatives
Ensure information and data is accessible and effectively communicated
Stays current on best practices and trends in data management, particularly in the non-profit sector
School IT & Data Support:
Oversees the information technology function and technology infrastructure at Westminster Community Charter School
Responsible for ensuring secure and operational systems and infrastructure; this includes all technology and data programs, including the management of applications, business continuity, information/data security, and IT projects
Provides technical support for data systems and training as needed
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