Assistant Director of Career Education System and Program Administration

 Note: To be considered for this position, please submit a cover letter with your resume. 

The Assistant Director of Career Education System and Program Administration will be responsible for developing and managing an internship tracking system, automating processes to improve efficiency using the Microsoft Power Platform, and administering internship funding programs. The ideal candidate will have strong technical skills, including experience in database management, system administration, and process automation, and will be comfortable working behind the scenes to optimize workflows and improve program operations, ensuring a seamless experience for all users.  

Primary Responsibilities: 

Internship Tracking System Administration: 

• Internship Tracking System Development and Management: Develop and manage a centralized internship tracking system using the Microsoft Power Platform, allowing students to self-report their internship experiences. Collaborate with faculty internship coordinators to keep internship course information updated across the system, Canvas, the website, and print materials. 
• Integration of Career Information Systems: Integrate the Internship Tracking System with other career-related applications, using the Microsoft Power Platform to generate insights and create real-time dashboards. Develop training materials and procedures; assist with implementation of e-portfolios, credentialing software, and other platforms as needed. 
• Career Readiness Assessment Program Administration: Lead the transition from SkillSurvey to the Suitable Career Readiness Assessment Platform, managing all aspects of the program including policies, participant feedback, data accuracy, and report distribution. Work with faculty internship coordinators to integrate the system into Canvas courses, providing training and ongoing support to ensure smooth adoption across the institution. 
• Internship Process Administration: Collaborate with the Assistant Director of Career Education and faculty internship coordinators to implement the Handshake Experiences Module, streamlining the internship approval process, goal setting, and document management. Provide training guides and course content to ensure effective use of the system.  

Internship Fund Program Administration: 

• Program Support & Cross-Training: Receive direction, training, and guidance from the Assistant Director of Career Education on managing funded internship programs, providing direct support to ensure smooth operations. Gain a comprehensive understanding of program responsibilities and take primary responsibility for managing the RAM Internship Fund upon its launch, following established processes.   
• Business Process Optimization: Collaborate with the Assistant Director of Career Education to identify opportunities for system and workflow improvements. Use the Microsoft Power Platform to automate manual tasks. Integrate program data into the Internship Tracking System and author impact reports for various audiences, including donors.  
• Internship Course Management: Oversee communication with students and supervisors to ensure all necessary documentation is completed for stipend distribution. Facilitate student progress in the internship course and ensure learning outcomes are met. 
• Employer and Intern Support: Address employer concerns regarding student performance by responding to feedback and meeting with employers to resolve issues, ensuring a productive and positive internship experience for all parties. Work closely with faculty internship coordinators, recognizing that some faculty prefer to be involved while others entrust the Career Center with handling these situations. Take a case-by-case approach to define roles, responsibilities, and expectations, ensuring consistent communication with employers, students, and faculty across all internship programs and academic departments. 

Assume additional responsibilities as requested to support the Career Center’s team and initiatives. 

Work Schedule 

This is a full-time, 12-month position with a hybrid work schedule that requires regular in-person presence at our downtown Bo