Clinical Office Assistant
Advocate Aurora HealthAbout the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Monday through Friday
8:30am -5pm
Home Site West Allis Ortho (on the West Allis Hospital Campus)
Must be willing to travel to additional other Ortho Dept locations within the Greater Milwaukee Area.
Pay Range:
$20.80 - $31.20Major Responsibilities:- Greets patients and visitors in a prompt, courteous, and helpful manner, collects insurance co-payments, and responds to routine requests for information.
- Schedules and maintains calendar of appointments, meetings, and travel. Coordinates related administrative aspects such as agendas, site selection, food/beverage selections, audio-visual arrangements, and document preparation.
- Schedules patients and enters information into the computer system. Coordinates patient appointments with other areas or physician offices as needed.
- Answers and screens telephone calls, triages clinical calls and resolves problems appropriately.
- Assembles, copies, and releases patient medical records. Works with Medical Records Department regarding requests for notes/additional information.
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